Name: Mogo Direct
Address: 9 Maxted Park, Maxted Road, Hemel Hempstead, Hemel Hempstead
Rating: 4.62

“Very happy with this company. found a chair I needed because am 6th tall. They kept in contact with me and put the chair together for me. Also best price I found on the internet. Delivered on time and phoned received call to say they were on the way helped me with the large parcel in the flat.”

Mogo Direct 5 star review on 16th February 2023

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Very pleased with the purchase of a folding chair”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent. Items packaged well. Delivered as arranged.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Cheapest price I could find for the product on the Internet and faster than stated delivery.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent customer service to replace seat of a broken chair and provide table safety collars”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“First time ordering from MOGO and I must say I’m very Impressed!!! Service was 10/10 very friendly and reliable , Products were Value for Money and Very durable … 100 satisfied!! Definitely Recommend get ordering!!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Brilliant customer service”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Easy to order and the items came within a few working days. I ordered a table and chair and all I had to do was take them out of their packaging. Chair is very comfortable, I am able to sit on it all day”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“very helpful and excellent service”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and holiday season ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“I needed a collapsible table delivered in less than a week. I called the Mogo customer service number and was told that if I ordered on line immediately, I would receive it in 2 days time. I was sceptical… but I got it in my calendar two days time! Excellent customer service and the people on the end of the phone were very friendly and helpful. I would strongly recommend this company!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and holiday season ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Zoun table delivered with damage to corner . Customer service is excellent, I emailed photos and they responded next days sending out new table within 3 days which this time arrived safely. Many thanks”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received, although we are sincerely sorry that the first table arrived damaged. Our apologies for the incovenience caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and holiday season ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“First class and excellent communication. My thanks to Seema in sales for keeping us up to date with all the steps from enquiry to delivery. As a charity company, many people involved in the purchases, and Seema was very patient with us!”

Mogo Direct 5 star review on 6th November 2022

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and holiday season ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“My order did not arrive so I rang Mogo who immediately sent a replacement. Godd service thankyou.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent service, received from company. Fast delivery times. Product is just as we wanted”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“I am very pleased with the 2 reclining chairs we purchased, they are lightweight and well built, good quality with a good finish, and it's easy to adjust the backrest position while sitting in the chair, they are very comfortable providing a good level of support, ideal to sit in for a few hours relaxation.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Order was promptly and efficiently dealt with. Also a quality product - thank you.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct - we sincerely appreciate your custom We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“We contacted Mogo again, to increase the number of chairs we had previously bought in 2018. We received excellent information and customer service from both Ellen and Seema, and we have now received our order, and we are very pleased and happy that we use Mogo Direct again”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Easy to order. Product of high quality and reasonably priced. Delivered on the promised date by a very friendly, efficient and co-operative driver.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 years ago

“I was delighted with the service especially from a lady called Ellen.She was so helpfull throughout all my enquiries. Regards Ian Clarke”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 years ago

“The service has been excellent, but the delivery driver was quite curt. Other than that the service has been excellent”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order but sorry to hear about your experience with the delivery driver. This has, of course, been noted and we will feedback to the courier company. Our apologies for the disappointment caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews

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