minimodelshop.com Reviews

Name: minimodelshop.com
Address: 11 Riverside, Sir Thomas Longley Road, Strood, 11 Riverside, Sir Thomas Longley Road, Strood, Kent
Rating: 4.84

4.8 Rating 920 Reviews

96 %

of reviewers recommend minimodelshop.com

4.8

Based on 920 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

minimodelshop.com 5 star review on 24th April 2024

Kristy

minimodelshop.com 5 star review on 12th April 2024

Anonymous

minimodelshop.com 5 star review on 9th April 2024

Mark

minimodelshop.com 5 star review on 1st February 2024

Ronnie

Anonymous

Anonymous // 01/01/2019

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“Delivery is quick and items well packaged I am very happy with the quality and service”

Helpful Report

Posted 1 month ago

“The Mini Model shop went above and beyond to get my Model to me which is a special birtday gift! Cant rate them highly enough. Great service”

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Posted 1 month ago

“We have purchased serval times from mini models and have always found them to be very good ,speedy delivery and high quality models would recommend”

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Posted 2 months ago

“Absolutely delighted with my purchase and it's exact image of my own car scaled down,a beautiful Red Ford Mustang GT...thank you”

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Posted 2 months ago

“Extremely pleased with the service and product, item was well made and it arrived by the next day of ordering would definitely order again from this company.”

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Posted 2 months ago

“Everything was great, the model arrived in perfect condition, the cardboard part of the package was slightly squished but it didn't matter to me. I have also contacted the customer service in regard of the delivery, but it turned out the delay was due to my local post service, all in all will definitely order again!”

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Posted 2 months ago

“Great products and service”

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Posted 2 months ago

“Excellent. Item was great value and delivery was next day. The model itself is great with lots of detail.”

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Posted 2 months ago

“amazing gift”

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Posted 2 months ago

“Thank you for great service, very prompt. A little smaller than I expected for the price but I should have checked scales.”

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Posted 2 months ago

“I had mistakenly ordered 2 of the same thing but contacted them and they very quickly removed one and credited my money back immediately. I order from them a lot as they have quality items ,well packaged and the delivery is very quick. Very pleased with the items and also this time the excellent customer service when it was entirely my fault.”

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Posted 2 months ago

“Ordered this several days before Christmas, and it arrived promptly. I even typed my email address wrong, and didn't get the order confirmation. But after emailing, they resent it to me. Very happy with the service, and my model is in excellent condition.”

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Posted 2 months ago

“My teenage son loved the car but was very disappointed that he had to put personalised no plate on himself. It was extremely tricky using fingers to cut to the miniature licence plate size and even more fiddly to stick onto the car itself. He wanted it to look perfect but kind of impossible without the appropriate tools to do this. So this was very disappointing for him and kind of ruined it for him.”

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Posted 2 months ago

Thank you for taking the time to leave us your feedback. We are sorry you had trouble with the number plate sticker. We realize that it can be tricky on some smaller models. This is why a link to the full video guide is available at the point when you add your custom plate to your basket so that customers are aware of the process involved in applying the sticker.

Posted 2 months ago

“Delighted with model”

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Posted 2 months ago

“Perfect! Really impressed, great build quality and great vaue for money. Will be coming back to purchase further models for sure! Thanks for a great product and service.”