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minimodelshop.com Reviews

4.8 Rating 914 Reviews
96 %
of reviewers recommend minimodelshop.com
Company Reviews Product Reviews
344
 Metrics
4.8
Based on 914 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read minimodelshop.com Reviews
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ashley
Verified Buyer
“Ordered the 1:18 scale of the husky 450 it was very cheaply made no detail at all and also didn’t send my personalised number plate”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Not worth the price. A very small child sized toy car.”
Helpful Report
Posted 1 year ago
Hi We are sorry to hear that you are not happy with your model. The measurements of all of our models are clearly stated on the product page and for future reference, 1:64 scale cars are 1 64th of the size of the real thing, where as a 1:18 is an 18th of the size, therefore. If you would like to return the model then please do get in contact via our Contact Us section at the bottom of the website page. If you do wish to return it, then full packaging is required as our 1:64 models are collectables, not toys. We will follow up directly with details of how to return the model if this is required. Kind Regards
Posted 1 year ago
Marlene
Verified Buyer
“This purchase was for a birthday present. The issue was that the gift card message that arrived with the parcel, was not the message requested - it was for someone different. Therefore, there has been some mix up at the company which caused this error. This is very disappointing and took the edge off the entire gift which was for a 60th Birthday.”
Helpful Report
Posted 2 years ago
Hi Marlene, Thank you for taking the time out to write a review for us. I'm am so sorry that we have sent you the incorrect gift card message. We have offered this gift wrapping service for over 2 years and this was the first error, I'm very sorry that this happened with your gift. I have replied to your email and will await your response to offer you a full refund for your gift wrapping fee plus we are happy to ship the correct gift card message. We hope that you were not dissatified with model or the delivery service and I apologise again for the mix up with gift card message. Kind Regards, Mini Model Shop
Posted 2 years ago
minimodelshop.com is rated 4.8 based on 914 reviews
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