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Meg Rivers Artisan Bakery Reviews

4.8 Rating 2,594 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 2,594 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
“I purchased this as a gift for my daughter's birthday celebration. I have it on very good authority that it was delicious and thoroughly enjoyed by all the family. I've sent three cakes now as gifts and I've always had a very good report on them all. One of these days I'll get one for myself!!”
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Posted 2 years ago
“I brought this for a birthday, the cake was a bit dry and bland. Not worth £30. I have had a lovely Christmas cake from here but this was unfortunately disappointing”
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Posted 2 years ago
Dear Anonymous, Thank you for taking the to leave feedback. I am sorry you didn't rate the cake you ordered. I can't see if you contacted us at the time - do please feel free to send me any additional feedback to customercare@megrivers.co.uk - attention of Jess. Kindest wishes, Jess
Posted 2 years ago
“Had an issue with Royal Mail which customer service team sorted out for me, 5 star service. I ordered the selection of 8 mini cakes which were lovely and delicious. Going to order again for Mother’s Day.”
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Posted 2 years ago
“Just so fabulous!”
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Posted 2 years ago
“The feedback from the recipient was that the box was huge and a nice selection.”
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Posted 2 years ago
“Had a 8 inch Xmas cake for Christmas excellent very nice.”
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Posted 2 years ago
“Good delivery”
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Posted 2 years ago
“Thank you so much. Both the almond cake and the shortbread was absolutely delicious and much appreciated. Excellent service as well - thank you.”
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Posted 2 years ago
“Your help was brilliant when DPD messed up with the delivery. Thank you very much”
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Posted 2 years ago
“What could be better than having wonderful cakes turning up at one’s front door? Smashing cakes! Quick delivery!”
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Posted 2 years ago
“Perfect gift for any occasion Thankyou”
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Posted 2 years ago
“Bought for eldest daughter's birthday (a 34 year old research scientist who still enjoys a birthday cake, candles and hat!). Arrived on time and was, as usual, of excellent quality. We have had a lot of stuff from Meg R and it has always been first class.”
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Posted 2 years ago
“Great service and lovely cake!!”
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Posted 2 years ago
“I ordered a Valentines chocolate cake. It was delicious, as well it might be considering the huuuge price. The only thing was, it was tiny. It was like a cake for a dolls’ tea party. I know it probably gave the dimensions in the blurb but who reads that? I just assumed it was a proper size cake not a miniature! My husband was disappointed with it. We had been looking forward to having a slice each on Valentine’s Day then eating the rest over a few days, so I shelled out extra for the tin. But there was none left - just enough for one piece each. We had your Xmas cake every year which is expensive, but delicious and normal size. I feel a mug now and not sure I’ll buy again. I’ve given up stars for the fabulous quality but the teeny dimensions left a bad taste. Really, it have cost you that much more to make a proper size cake? You can either be a luxury cake maker or crimp, not both! At least I’m not divorced but I had to buy my hungry hubby another cake on 15th!”
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Posted 2 years ago
Morning Katherine, Thanks for your review and I am thrilled to hear the cake was delicious. As you say weights and dimensions are listed on the website. The price is based on the fact that this was a very limited edition run, the cost of ingredients, packaging and the skills of our baking team who hand make and decorate, wrap and ship every product by hand. Kindest, Jess
Posted 2 years ago
“I cannot send photos because it has been in the top of my warming oven of the Aga as it was undercooked and then because the consistency of the cake was full of large pieces of fruit and it has now been put in the bin because no-one wants to eat it. The reason I have ordered this particular cake regularly is because I use to make a Dundee cake every week for my family and then my mixer broke and as I am now well into my eighties I decided I did not want to make them anymore and your "Almond Fruit Cake" was the nearest to it that I could find. It always arrived with a lovely golden colour but this was pale and certainly not up to the standard of your usual cake.”
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Posted 2 years ago
Hi There, I have replied to you on our email thread. Kindest, J
Posted 2 years ago
“Beautiful cake, and excellent customer service!”
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Posted 2 years ago
“Sorry but the small stems left in the fruit before cooking were really annoying and were like pieces of grit and my teeth didn't appreciate that at all. The cake itself was moist and very enjoyable.”
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Posted 2 years ago
“Fast delivery and the recipients were very pleased ! ( new baby box with rabbit ☺️)”
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Posted 2 years ago
“Very tasty. Quick delivery.”
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Posted 2 years ago
“Thank you very much, my daughter absolutely loved the cake and she would highly recommend it.”
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Posted 2 years ago
Meg Rivers Artisan Bakery is rated 4.8 based on 2,594 reviews