McNeela Music Reviews

Name: McNeela Music
Address: Unit 137 Baldoyle Industrial Estate, Baldoyle, Unit 137 Baldoyle Industrial Estate, Baldoyle, Dublin
Rating: 4.86

4.9 Rating 2,054 Reviews

97 %

of reviewers recommend McNeela Music

4.9

Based on 2,054 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle,
Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

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“Very friendly and courteous salespeople. And very knowledgeable about their products.”

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Posted 2 years ago

“Very happy with the quality banjo case and the quick service”

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Posted 2 years ago

“Cannot fault the service from McNeela Music. Everything as promised and on time. The free trial of lessons a must for a computer beginner like myself and consequently enjoying my concertina journey.”

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Posted 2 years ago

“Wooden spoons arrived broken. Probably packaging insufficient plus handling accident. Replacement received with better packaging in a few days.”

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Posted 2 years ago

“So far I can't think of anything but good things to say about McNeela. I've had my Phoenix Concertina for a couple of months now and I'm extremely happy with it. The bellows are starting to feel more relaxed and the sound of the notes is superb, especially in the lower register. I'm also enjoying the lessons from Jack Talty. The discussions on fingering and the air button have been very helpful. I would recommend McNeela to anyone! It's always great to get your emails too. Thanks for everything.”

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Posted 2 years ago

“Every order or question I have put in to McNeela has been quickly answered by their staff. It really is a pleasure to do business with this company. If I had any criticism at all it might be that navigating the website can be confusing at times, but whenever I’ve sent a question or asked for help it didn’t take long for someone to get back to me.”

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Posted 2 years ago

“A great company to buy from. The staff are brilliant to talk to. I will buy from McNeelas again in the future.”

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Posted 2 years ago

“The whistle I purchased arrived to me in New Zealand safe and sound and within 3 weeks which was great.”

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Posted 2 years ago

“excellent service from mcneela music would thoroughly recommend ---also the after service emails and advice is 100 per cent .”

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Posted 2 years ago

“I am a baritone saxophone player, living in Oslo, Norway . I love that instrument, but it is a bit heavy to carry around for daily practices. I heard the Irish low D whistle early this summer, and I absolutely fell in love with the sound. I got in contact with the musician wanting to get some lessons, and he recommended me to order a whistle from McNeela Music. I ordered on the net, a Tony Dixon low D whistle. Before I got it, I thought that it would be a good idea to buy an ordinary D whistle as well, and I ordered also on the net, a McNeela Wild whistle. When I got the two whistles, I was really impressed by the quality of instruments and the beautiful sound I could get out of them. Later in the summer I was going to Dublin, and being so happy with my buys from McNeela, I decided to visit their factory and shop in Baldoyle, Dublin. I there bought myself another whistle, now a “Wild” in Bb. Again, a fabulous little instrument, and I love all my whistles, practicing on them nearly daily.”

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Posted 2 years ago

“Beautyfull”

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Posted 2 years ago

“Product never arrived!!!”

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Posted 2 years ago

Hi Heiko, We take such concerns seriously as we strive to ensure a smooth purchasing experience for all our customers. Upon investigating the situation and learning the flute was lost in transit, we took immediate action and refunded you in full. We sincerely apologise for any inconvenience caused. Our customer service team is dedicated to resolving any issues to our customers’ satisfaction. We appreciate your understanding and continued trust. Warm regards, Lorcan

Posted 2 years ago

“Prompt delivery and supportive learning. Very happy.”

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Posted 2 years ago

“Arrived quickly and without damage.”

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Posted 2 years ago

“Thank you so much! I love my D whistle! Bronagh- The Kelly Family Rostrevor”

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Posted 2 years ago

“Hi Paraic, keep up the really great work! Fantastic! Tapadh leat! (Scots Gaelic for thanks very much!) Cheers, Vicky :-)) Xxxx”

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Posted 2 years ago

“The instrument arrived unusable. They want me to ship it back overseas. This level of service is unacceptable. I’m mad”

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Posted 2 years ago

Hi Steven, regarding your recent purchase of an Antonio Carvalho bouzouki, firstly, I'd like to express our commitment to ensuring customer satisfaction and maintaining a transparent relationship with our community. Upon receiving your complaint about a buzzing string, we promptly offered a solution to rectify the issue by requesting the bouzouki to be sent back to us. We also reassured you that we would fully cover the postage costs for the return. Our intention was to either fix the issue or provide a replacement to ensure you receive a quality, functional instrument or a refund in full. We understand the inconvenience that returning an item might pose however, this is a standard retail procedure and allows us to thoroughly inspect and rectify any issues, ensuring the instrument meets our quality standards. I think most will agree, that offering to cover the return postage and providing a replacement, fixing the issue, or a full refund is a fair and standard practice in online retail. We continuously strive to improve our services based on the feedback from our valued customers. We welcome any suggestions that could help us serve you better in the future. Our customer service team is always available to discuss any concerns and find amicable solutions. We appreciate your understanding and continued trust in our services. Warm regards, Lorcan

Posted 2 years ago

“All good😊”

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Posted 2 years ago

“Excellent quality capo for bouzouki, great response time by the team thanks again”

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Posted 2 years ago

“Instrument arrived promptly in good order. E mails etc to give support for learning or if any problems. Excellent customer service”

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Posted 2 years ago

McNeela Music is rated 4.9 based on 2,054 reviews