Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,412 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promised delivery on Tuesday 31/03/2015 did not arrive assured it will be delivered Thursday 02/04/2015 luckily did not cause a problem but may have done if I had taken time off work.”

Helpful Report

Posted 10 years ago

“I used next day delivery for 15 bags of compost ant it was delivered as promised. A little communication thing that could be improved - the driver called me and said that he will not put it in my shed as it it a pallet delivery and they normally leave it outside. This was not indicated on the website when I ordered, and I even left instructions to leave bags in the shed. After I placed an order, I have not received any calls or emails saying that the bags cannot be left in the shed. At the end, they left it in my front garden which was fine by me.”

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Posted 10 years ago

“The whole order process was simple. We opted to collect our laminate flooring in store and received confirmation of order and collection updates by both e-mail and telephone. Very pleased with the service provided. S.Clasper”

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Posted 10 years ago

“Very straight forward web page. Easy to order. Good range of product. Good delivery date.”

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Posted 10 years ago

“I have tried first time. overall good service. No major issue.”

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Posted 10 years ago

“Easy to order from the website; delivered promptly. Would be a better rating if my order had been acknowledged ie by email.”

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Posted 10 years ago

“fast delivery, good price will be back again”

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Posted 10 years ago

“Service was good, delivery was very good. BUT after i placed the order was told goods had to be ordered - even though items were showing in stock on web site & i had verblly been told via phone as in stock ! !”

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Posted 10 years ago

“Ordered an item from the internet site and it was delivered to my chosen store the next day!”

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Posted 10 years ago

“Ordering was easy and surprising much cheaper than local store. Will definitely use again”

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Posted 10 years ago

“good service only thing is i found yesterday same paint much cheaper at b&q £14 or 2 for £20 I paid with you £19.99 each plus p&p”

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Posted 10 years ago

“Goods received quickly. Excellent service. Tins were slightly old looking, but the varnish inside was fine.”

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Posted 10 years ago

“Good price, quick delivery, good value”

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Posted 10 years ago

“One of the items delivered was damaged and an email was sent to Maxwells but no response received yet so unable to accurately review. Update: a replacement was sent which we received the next day, so the rating was improved to 'good'. Would have gone to 'Very Good' if we had had any comms advising of the replacement.”

Helpful Report

Posted 10 years ago

“I ordered some wood stain with next day delivery. The stain arrived well packaged and was the correct product. The markings on the package clearly showed that it had been dispatched on the day I ordered it and the instruction for next day delivery equally clear so Maxwells DIY had obviously done their bit. Unfortunately the delivery company let them down and it didn't arrive on time but I did get a very prompt reply and apology when I informed them of the problem. So I would definitely use this company again but I wouldn't rely on the next day delivery.”

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Posted 10 years ago

“Very good service and price. Delivered 26 hours after ordering . My only criticism is that I did not receive an e-mail to let me know that it had been dispatched.”

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Posted 10 years ago

“Everything went smoothly. Product arrived when I expected and was really well packed.”

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Posted 10 years ago

“Very impressed with the service, what the website lacks in quality and sophistication, the service and value more than make up for. Thank you”

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Posted 10 years ago

“UK Mail was the delivery company. Can't fault Maxwell's - despatchd very promptly. Can fault the delivery company. Lousy customer service.”

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Posted 10 years ago

“Price a little above average but exceptionally quick service.”

Helpful Report

Posted 10 years ago

Maxwells DIY is rated 4.2 based on 3,412 reviews