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Matthew James Global Relocations Ltd Reviews

4.8 Rating 239 Reviews

97 %

of reviewers recommend Matthew James Global Relocations Ltd

Company Reviews

4.8

Based on 239 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Matthew James Global Relocations Ltd:

Matthew James is a family business that prides itself on providing excellent service for its customers. Whether you are moving a whole house or just a few precious things, whether they are going across the street or around the world, we’ll take the same care, door to door. If you are not used to moving house, and most people are not, the whole thing can seem a bit daunting. There is so much to do and never enough time in which to do it. That’s where we come in.

Visit Website

Phone:

+44 1322 251 000

Email:

matthew.de-machen@mjr.global

Location:

Unit 10, Capstan Court, Crossways Business Park, Dartford
DARTFORD
DA26QG

Matthew James Global Relocations Ltd 5 star review on 9th January 2020

Baskerville-Olivier

Matthew James Global Relocations Ltd 5 star review on 14th October 2019

Matthew James Global Relocations Ltd 5 star review on 25th June 2019

Matthew James Global Relocations Ltd 5 star review on 24th March 2017

Matthew James Global Relocations Ltd 5 star review on 6th March 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We chose Matthew James Relocations for our move from London to Copenhagen after having done a comparison with other companies. Very happy to have chosen them. From start to finish they were professional and reliable. On the day of the move, they were efficient and fast. Items were packed properly and everything arrived in perfect condition. Highly recommended.”

Posted 4 years ago

“Pre used boxes with wrong labels causing confusion in trying to locate items. More men needed on day of move. Things got left behind which we had to pick up. Furniture could have been covered up more as some scuffs on some items. Glass broken on picture which you are repairing.”

Posted 4 years ago

“I transported some furniture from UK to Germany as a "part load", it was made extremely easy to align the seller in the UK with Matthew James to get my furniture delivered in perfect condition at the agreed date. The guys who delivered it to my home were extremely helpful and professional.”

Posted 4 years ago

“Absolutely outstanding service from the very first phone call to the placing if the last item in our new home. We relocated from Yorkshire to Cascais, Portugal. I hope we never move again, but if we do we will definitely use Matthew James. We would have no hesitation in recommending them to anyone.”

Matthew James Global Relocations Ltd 5 star review on 25th June 2019

Posted 4 years ago

“We had attentive support and service from start to finish. The boys who did the handling at both ends were efficient and polite. It was an all-round excellent experience at what we felt was a reasonable price. We will have no hesitation in using the company again.”

Posted 4 years ago

“The historic centre of Bayeux, in Normandy, is the ultimate nightmare for a removals company: narrow streets, parking restrictions etc. The two guys from Matthew James finessed all these problems brilliantly - and even managed to get a bulky armoire and a massive desk up a medieval stone staircase. Impeccable service: swift, efficient and JOLLY.”

Posted 4 years ago

“The service we received from both the U.K. & in Spain was second to none. The guys were pleasant, efficient and totally understood our needs from start to finish!! Thanks to you all Julie/John Shavington to. Moraira”

Posted 4 years ago

“I had a small consignment to move from The south of France to the south of England. Apart from some uncertainty about the date of collection, the rest of the process went very smoothly. The packing was done extremely well and no item was damaged on arrival. I would recommend Matthew James Global Relocations and would use their services again if the opportunity arises.”

Posted 4 years ago

“An excellent standard of packing by helpful, friendly and really strong removals team members. About 55 cubic metres packed and transported in two trips plus about 2 tonnes of garden stone furniture and statues. All arrived in the UK from Spain on time and with no damage. If I move again I will do so with Matthew James Global Relocations Ltd”

Posted 4 years ago

“Didn't realise Matthew James transported motorbikes..Had my motorbike sent from Spain to England.Extremely impressed with their service and professional ism.”

Posted 4 years ago

“Great service, very polite Packers. I’ve used Matthew James twice across four years to deliver a full house of items to Spain without any issues. Nothing has got damaged as they wrap with care. Would recommend their services.”

Posted 4 years ago

“It was a very good experience with your company, as your driver and staff were very helpful when they arrived at our house in southern France. They unloaded and carried all of our packages to the position we nominated without any problem. We will definitely use your firm again.”

Posted 4 years ago

“We were thoroughly delighted with the service we received from Matthew James. The price was very competitive, the packing materials were of high quality, the automated system made tracking our shipment very easy and the packing and delivery teams were both courteous and helpful. Highly recommended.”

Posted 4 years ago

“From start to finish the service and very helpful staff made the removal day stress free.”

Posted 4 years ago

“very good calm polite and did what they said”

Posted 4 years ago

“Kieren and the other gentleman did a great job in delivering our possessions to our address in the Algarve yesterday. Very personable and helpful.”

Posted 4 years ago

“Our move from Bordeaux in France back to the UK was handled very capably by Mathew James. They provided excellent pre-move contact on the phone and very capable staff at the point of packing and loading. Finally the unpacking and installing of our furniture etc., much of which had been in store with the company, went smoothly. After initially making contact with the UK office we were guided as to how to estimate the size and complexity of a very big move which involved uplifting all of our possessions but then ensuring that the larger part went into storage and the remainder to our UK flat. The removal lorry was as impressive as portrayed on the website and was very modern and well equipped arriving with copious packing materials and boxes. Packing up our ‘life’ was achieved in two days with the contents of a 5 bedroom farm house, plus gîte, slowly disappearing into the vehicle. Even the piano was readily accommodated. Items destined for the flat went on last and we arrived there to greet the lorry for the first consignment whilst the larger part went into storage. Having finally found our ideal ‘new home’, a delivery date was agreed and the lorry and trailer arrived as scheduled also bringing items from a second ‘move out’ from our flat Most impressive was the speed of unloading and the removal of packing which the team took away. By the end of the day even the piano was installed in its new home and the team left as planned. Everyone involved in our complex move was very capable and courteous and I would certainly recommend Mathew James for any long haul international move.”

Posted 5 years ago

“Hiring Matthew James was an easy decision. I knew from the point of first contact that this was a company I could trust. I hired them to move me from London to Barcelona. I paid extra for the packing service which was totally worth it. The staff arrived early and were very efficient and professional. It was money very well spent. Sometimes people are concerned about “shared load” shipping, but the system Matthew James has ensures nothing goes missing. All boxes and items are tagged with a custom sticker and a sequential number then written on a manifest that is checked at each point of transfer. All of my stuff arrived in Spain perfectly. The price was extremely reasonable. Not the cheapest, but certainly not the most expensive. Hiring Matthew James means your job doesn’t get sub-contracted out to another company; Matthew James manages the process from door-to-door. The next time I move, I will be contacting Matthew James. Their professionalism made for a very easy relocation.”

Posted 5 years ago

“Everything was done efficiently and in a short amount of time.”

Posted 5 years ago

“Marvellous. Professional. Friendly. I cannot recommend MJG highly enough.”

Posted 5 years ago

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Matthew James Global Relocations Ltd is rated 4.8 based on 239 reviews