Matthew James Global Relocations Ltd Reviews - Read 233 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Matthew James Global Relocations Ltd:

Matthew James is a family business that prides itself on providing excellent service for its customers. Whether you are moving a whole house or just a few precious things, whether they are going across the street or around the world, we’ll take the same care, door to door. If you are not used to moving house, and most people are not, the whole thing can seem a bit daunting. There is so much to do and never enough time in which to do it. That’s where we come in.

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Phone:

+44 1322 251 000

Email:

matthew.de-machen@mjr.global

Location:

Unit 10, Capstan Court, Crossways Business Park, Dartford

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“During covid-19 our house sold at a weeks notice. The removal company we asked first were on furlough. Luckily our second choice were available, and we became more and more pleased. Sandie was really helpful and pleasant from the start. The packing and removal team were helpful and friendly. We needed some bits added to the load a few days later and again no problem. Fantastic”

Posted 1 month ago

“Matthew James came to the rescue when my originally booked removers cancelled! They understood my situation and just helped fast! The service was very supportive, there was a lot to do in a short amount of time. Can't thank Michael Watson enough for making sure I got booked in and Aaron and Harvey worked incredibly hard on the day to get the job done! Thank you all so much for your professionalism and understanding. I would definitely recommend Matthew James.”

Posted 4 months ago

“I needed to collect a new motorcycle from Newcastle but my plans got changed and I had to work so couldn't make it. I contacted Matthew James Removals that evening to see if they could help and within 24 hours my new pride and joy was by my side. Excellent, professional service and even the guy I bought the bike from contacted me to say how helpful and securely they drivers packed and transported my bike with care.”

Posted 4 months ago

“From beginning to end, Tim James removals have been an absolute pleasure to do business with! They made a super stressful time much easier to deal with.
From the first point of contact with Max Oughera and Darren Kelly, who were helpful, informative and approachable in their emails to Craig, Ross, Shane and Danny who managed the physical move in Italy and the UK, they were all a joy to work with. They were friendly, efficient and accommodating and I would have absolutely no hesitation in recommending them to anyone.
Thank you Tim James removals for making my transition from Italy to the uk that much easier to deal with!
Christy”

Posted 7 months ago

“Our experience with Matthew James has been fantastic. We moved the contents of a 4 bedroom house from London to Madrid. Everyone, from the customer service to the removal guys at both ends, have been very profesional, hard workers and very nice people.

If we decide to move again, we will use Matthew James without a doubt.”

Posted 7 months ago

“Excellent experience from start to finish. The team helped me move from a difficult central Paris location (during transport strikes) and were really cheerful, professional and competent with my move back to the U.K.”

Posted 7 months ago

“Excellent service from start to finish ... thank you”

Posted 7 months ago

“Ours was a complete house removal from Italy to UK and every part of it went perfectly - the packing in Italy, shipping to intermediate storage in UK, and final delivery from storage to our new home, everything was great. Would have no hesitation recommending Matthew James”

Posted 7 months ago

“Fantastic customer service and a great team making our move from Germany to the UK very smooth. Will be contacting them in the future for our next move! Five stars!”

Posted 7 months ago

“Professional and friendly service. My removal was organised and completed within the expected time frame.”

Posted 7 months ago

“Friendly efficient service. Would recommended this company.”

Posted 7 months ago

“Great company great move highly recommended! Nothing but praise for the hard working guys who moved us!”

Posted 8 months ago

“From the moment to making the call for a quote to shaking of the hands on completion of moving from the guys moving us everything was just amazing! Superb service and professionalism!”

Posted 8 months ago

“What an amazing service! This was a "difficult" move, an old man, a great deal of stuff, a small house, not much parking, but the three movers, Tony, Lawrence and AJ, were polite and patient and hardworking for two solid days. Everything was packed beautifully, everything arrived safely, and the three movers were great company too. Could not recommend this company more highly!! Well done and many thanks.”

Posted 8 months ago

“Great service. The move was done very quickly and the items were received in perfect condition!”

Posted 8 months ago

“Everything was made so easy from the first contact to the delivery.
From the uk to overseas.
Everyone was very professional and friendly. When the delivery was made they went over and above what was expected could not be more pleased with the service.
Would definitely recommend”

Posted 8 months ago

“Excellent service throughout the process. Thoroughly recommend.”

Posted 8 months ago

“We moved 2 weeks ago from Kent to Teeside which was a 2 day job. Reece and Martin arrived promptly on day 1 and took care of loading our possessions in a friendly and professional manner. On day 2, again they arrived promptly and unloaded. We were extremely happy with the service we received and now we are almost unpacked, we have not come across any breakages. I would highly recommend Matthew James Global Relocations Ltd for removals. A special thanks to Reece and Martin for making the move go smoothly and stress-free.”

Posted 8 months ago

“Really professional removal company. Good staff and easy to deal with. Moved from Spain to UK furniture was moved in a week! Would recommend”

Posted 8 months ago

“I needed to move two dozens of boxes from France to the UK. Matthew James have responded extremely quickly to my request with a very reasonable quote. From the collection point to the delivery, the services of Matthew James Global Relocation have been outstanding, with great communication, very friendly and professional removal teams. I'm happy to have finally been able to sort this out thanks to Matthew James Global Relocations and can't recommend them enough.”

Posted 8 months ago

Matthew James Global Relocations Ltd is rated 4.89 based on 233 reviews