Manor House Fireplaces Reviews

4.9 Rating 699 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 699 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd, Kenilworth, Warwickshire,
KENILWORTH
Warwickshire
CV8 1HN

Write Your review

Tell us how Manor House Fireplaces made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Manor House Fireplaces 5 star review on 26th March 2024
Finney
Manor House Fireplaces 5 star review on 7th February 2024
Judith Routledge
Manor House Fireplaces 5 star review on 9th January 2024
Alonzi
Manor House Fireplaces 5 star review on 7th November 2023
Collins
Manor House Fireplaces 5 star review on 11th October 2023
Linn Obrien
Manor House Fireplaces 5 star review on 17th July 2023
Kelley
Manor House Fireplaces 5 star review on 17th July 2023
Kelley
55
Anonymous
Anonymous  // 01/01/2019
Last week I had a wood burner installed, that I purchased from Manor House fires, Kenilworth. Michael who sold it to me was very knowledgeable, helpful and efficient in arranging it's installation by John Garston and his great team. I can strongly recommend Manor House for great advice and service
Helpful Report
Posted 1 year ago
Exceptional Customer service and even better after sales service
Helpful Report
Posted 1 year ago
Very happy thank you. Very knowledgeable and sourced exactly what I needed with a very short lead time. Will definitely use Manor House Fireplaces again
Helpful Report
Posted 1 year ago
Excellent service. Very knowledgeable. Friendly and professional.
Helpful Report
Posted 1 year ago
You get what you pay for from start to finish:- - from first visit to the shop, nothing was too much trouble - initial meeting with Craig and Sean - for respecting my home and my wishes - for putting dust sheeting/mats down - to sweeping the chimneys and preparation, installation of fires and cleaning up afterwards. Thank you all for your expertise.
Helpful Report
Posted 1 year ago
Excellent service from Manor House Fireplaces. Very pleased with my new fire and fireplace and prompt fitting on the day arranged.
Helpful Report
Posted 1 year ago
Was recommended to these Guys and spoke to Michael who helped me choose a fire and recommended a fitter. Fitter John was excellent. All now fitted and working well.
Manor House Fireplaces 5 star review on 3rd October 2022
Helpful Report
Posted 1 year ago
Staff helpful and promises kept.
Helpful Report
Posted 1 year ago
Good communication when dealing with staff at shop. Installation was carried out efficiently and to a high standard.
Helpful Report
Posted 1 year ago
Wonderful service. I’m delighted with the result. Thanks :-)
Helpful Report
Posted 1 year ago
Great service from giving us a through overview of the stoves to the delivery of our chosen log burner, finally had it installed and very happy with it.
Manor House Fireplaces 5 star review on 30th September 2022
Helpful Report
Posted 1 year ago
Excellent service. Order received before expected delivery date. A slight issue in that an item was missing but this was sorted out quickly with a phone call. Would highly recommend Manor House Fireplaces.
Helpful Report
Posted 1 year ago
An excellent company with fantastic customer services. I cannot praise them highly enough. Many thanks
Helpful Report
Posted 1 year ago
Really helpful and friendly service. Highly recommended on price and service.
Helpful Report
Posted 1 year ago
Great service all perfect
Helpful Report
Posted 1 year ago
First class advice from the team of professionals at Manor House Fireplaces. Good range of products on offer and excellent liaison with suppliers that gets you exactly what you want. They are very competitive and our finished installation is outstanding. Quality service from start to finish.
Manor House Fireplaces 5 star review on 27th July 2022
Helpful Report
Posted 1 year ago
I was instantly aware of the knowledge from any staff member, which made me feel confident in my purchase. I had tremendous help deciding what combination of fire and surround to have. The installers were professional and meticulously clean. I’m having a full house renovation and have been saddened that not all companies are so easy and helpful. Manor House we’re great and I would sincerely recommend them.
Helpful Report
Posted 1 year ago
Very neat and tidy installation done by a great duo of installers Many thanks indeed!
Helpful Report
Posted 1 year ago
Excellent service from choosing a fire to delivery and installation. Manor House Fireplace staff were extremely helpful and we would thoroughly recommend them. The fire is stunning.
Helpful Report
Posted 1 year ago
I moved into a 70s property, and the fireplace was an eye sore, I decided to go to Manor House fireplace, after a recommendation, and found my dream fire place, Micheal and the team were really amazing, thank you
Helpful Report
Posted 1 year ago
Manor House Fireplaces is rated 4.9 based on 699 reviews