“I don't care for the fabric. The kitties will not come near the couch with the covers on - even when I am setting on the couch. I have never really mastered the fit on the couch!”
Hi Joyce! We’re sorry to hear that you’re not satisfied with the fit and material of your couch cover. We understand how important it is for both you and your kitties to feel comfortable. If you’re open to it, we’d love to hear more about the issues you’re having with the fit as we might have some tips to help! Your feedback means a lot to us, and we’re always here to assist you.
Thank you so much for the wonderful 5-star review, Louise! 🌟 We’re thrilled to hear that you love your sofa covers! Your satisfaction means everything to us ❤️
“I just received my 3rd set of covers. They are amazing. Perfect fit. My friends and family think I bought new furniture and refused to believe they are covers. I had to show them underneath.”
Thank you so much for the fantastic 5-star review, Mara! 🌟 We’re thrilled to hear that you love your covers and that they’re impressing your friends and family! Your support means the world to us! Enjoy your beautiful “new” furniture! 💖
Thank you so much for the kind words and 5-star review! 😊 We're thrilled to hear you're exceptionally pleased with the fit and quality of the cover, that truly means a lot to us!
By the way, did your package include the cardboard inserts with ridges? We noticed on the photo that they're not installed which is why we ask. These little accessories help ensure a better fit and keep the cover nicely in place, especially with regular use. If you didn’t receive them, we’d be happy to help!
Thanks again for choosing Mamma Mia Covers! 💛
“Love the covers. However, the card board inserts dont hold up very well. Need some other type of item to keep the covers tucked in sufficiently. Otherwise, love them..”
Thank you for your wonderful 5-star review! 😊 We're so glad to hear that you love the covers. Your feedback about the cardboard inserts is truly appreciated, and we understand how important it is for everything to stay tucked in perfectly. Please make sure that the cardboard is folded properly according to the instructions, with the ridges facing out. When tucking it in, make sure to angle it down so it's unlikely for them to pop out. Tuck it in as far as you can and between the crevices and try pushing them way down (below the seat cushion(s). While this method has proven effective for many of our customers, please note that results may vary depending on the specific furniture piece. It may not be as effective on leather furniture as it is on upholstered furniture.
This issue may be caused by factors such as a thin separate seat cushion or crevice that isn't deep enough to hold the inserts securely.
Several customers have found that using pool noodles to tuck into the grooves can be quite helpful in keeping the slipcover securely in place. Please send us a photo and measurements of your furniture so we can better understand the situation and provide appropriate assistance.
“I told the very first person I spoke with that I was unsatisfied with the quality of the product. I returned within 12 hours of receiving the product and I’m still waiting for a return deposit. I have received emails on exchanging when I told your representative that I wanted to return and funds returned. I feel like you waste my time ignored my request and tried to get me to purchase again. I have been going back and forth with you and still waiting for an email saying my funds have been returned. Don’t send another email unless you have returned my funds.”
Hi Judith! We’re really sorry to hear about your frustration. We completely understand where you're coming from and want to assure you that your concerns were taken seriously.
Just to clarify, your refund was issued two days ago and we also sent you an email confirmation about it at that time. We're truly sorry for any confusion along the way, we always aim to provide helpful options for our customers, especially if they’re open to suggestions. But your request for a return was heard and processed as requested
We appreciate your feedback and as always, we’re here to help if you ever need assistance in the future 💛
We're so sorry to hear about your experience, Elizabet. That’s definitely not what we want for our customers. If this is regarding your most recent order (#99782), would you mind sending us a photo of the full piece of furniture showing the issue? We’d love to take a closer look and help make things right! Feel free to reach out directly, we’re here to help!
We're so happy to hear that you're pleased with your Mamma Mia Covers purchases! Thank you for taking the time to share your experience with us! If you need anything else or have more feedback, don’t hesitate to reach out. Enjoy your pet-friendly furniture!
“The cover is easy to put on. I love the feel of the material. The only suggestion is to add foam roller instead of the cardboard you need to fold to create a triangular tube that you insert between the back cushion to assist it in staying in place.”
Hi Kris! Thank you for sharing your feedback. We're thrilled to hear that you love the feel of the material and found the cover easy to put on! We appreciate you taking the time to share your suggestion about the foam roller. We’re always looking for ways to improve our products. If you have any other thoughts or questions, feel free to reach out. Enjoy your Mamma Mia Covers!
“I am having problems with the cardboard
" things" popping out...did I buy the largest one or am I doing somenthing wrong? I watched the video twice but....please advise
Thank you
Cinzia Boom”
Hi Cinzia! Please make sure that the cardboard is folded properly according to the instructions, with the ridges facing out. When tucking it in, make sure to angle it down so it's unlikely for them to pop out. Tuck it in as far as you can and between the crevices and try pushing them way down (below the seat cushion(s). While this method has proven effective for many of our customers, please note that results may vary depending on the specific furniture piece. It may not be as effective on leather furniture as it is on upholstered furniture.
This issue may be caused by factors such as a thin separate seat cushion or crevice that isn't deep enough to hold the inserts securely.
Several customers have found that using pool noodles to tuck into the grooves can be quite helpful in keeping the slipcover securely in place.
Please send us a photo and measurements of your furniture so we can better understand the situation and provide appropriate assistance.
“The chair cover I received is very attractive, soft, and stretched over my chair nicely. The color I chose was the lighter blue blend and it’s lovely. I will most likely order another cover in a different color just to be able to change things up in my living room.”
Thank you for your feedback, and we’re sorry to hear that the cover didn’t meet your expectations for your extra wide recliner. We strive to create products that fit a variety of furniture sizes, but we understand that not every item will be the perfect fit for everyone. If you need assistance or more information regarding our return process, please don’t hesitate to reach out to our support team. We're here to help!
“Love,love, love. Will be buying again. The covers
Are well made and easy to put on any piece of furniture. So many GORGEOUS to choose from. They arrived within 2 days of placing order. Communication And customer service are top
Notch. I definitely give these covers ⭐️⭐️⭐️⭐️⭐️.
Will be ordering more. Look no more. You’ve found the best!”
Thank you so much for your wonderful review! We pride ourselves on our speedy shipping and top-notch customer service. We can't wait to see what you choose for your next order! Enjoy your Mamma Mia Covers!
Thank you so much for your review, Giuliana! We're delighted to hear that you find our covers extraordinary. Your suggestion for counter chair covers is noted, and we're always looking for ways to improve our offerings. We hope you continue to enjoy your Mamma Mia Covers!
Thank you for your kind words, Yanina! We're thrilled to hear that you like the look and find it easy to put on. We appreciate your feedback and hope you continue to enjoy your Mamma Mia Cover!
Thank you for your review, Tracy! We're delighted to hear that you appreciate the quality of our slipcover. Your feedback means a lot to us, and we hope you enjoy your purchase for years to come!
Thank you for your wonderful review, Kim! We're so glad to hear that you’re happy with the quality of your purchase. We appreciate your support and hope to see you back soon!
