Lowry Jewellers Reviews

4.91 Rating 1,338 Reviews
98 %
of reviewers recommend Lowry Jewellers
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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12 newry street

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Lowry Jewellers 5 star review on 11th January 2020
Mohammed Kashem
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Lowry Jewellers 5 star review on 31st December 2019
Mr ian booth
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Lowry Jewellers 5 star review on 21st December 2019
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Lowry Jewellers 5 star review on 9th December 2019
Christine Deighton
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Lowry Jewellers 5 star review on 20th September 2019
Alex Owen
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Lowry Jewellers 5 star review on 5th August 2019
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Lowry Jewellers 5 star review on 2nd April 2019
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Anonymous  // 01/01/2019
Very pleased with item, cheaper than with the main dealer
Posted 1 year ago
prompt service on first visit to Lowry. Nothing to complain about.
Posted 1 year ago
Ordering, delivery and service was very good but I did find the exact same watch almost £50 cheaper in my local town!!
Posted 1 year ago
I purchased a beautiful necklace and the service and communication from Lowry Jewellers was excellent. Thank you and l hope to buy again soon!
Posted 1 year ago
The only thing was normally you get a spare link just in case you need to extend the strap. No spare link so now have to try an source a link
Posted 1 year ago
Delivery a day late but, considering the time of year, and that it needed to cross the sea then very good service.
Posted 1 year ago
Amazing price and good service - item dispatched promptly and packed well
Posted 1 year ago
Very quick at posting items out
Posted 1 year ago
good service well received
Posted 1 year ago
The watch being a gift is ideal so roll on Christmas.... what surprise!
Posted 1 year ago
Sorry to say you put wrong house number on parcel and was delivered elsewhere...after many calls to GPO (no help at all!) and various Lowry establishments, I managed to retrieve it! Must say though my son was extremely pleased with his new watch and your staff at all locations were extremely helpful and pleasant, particular thanks to David, shop floor
Posted 1 year ago
Item well packaged and exactly as described. Very pleased. Would recommend.
Posted 1 year ago
Very pleased with my purchase and with the price. Service was quite good and delivery was quick. I’ve awarded 4 stars instead of 5 because the offer they sent me had not been activated and I had to e mail them. Also my despatch/delivery e mail did not arrive until a couple of hours before delivery. So it was a good job I was in.
Posted 2 years ago
The service in purchase ( 2 weeks ago) was good . I emailed Rosalind yesterday to take advantage of the " no hassle " policy as I want to return the watch. I have no response to my email .When I tried to speak to Rosalind 9.45 today but she was unavailable. In her absence I spoke to Parl who said I would receive an email today or tomorrow.
As my email of yesterday stated, I am not available after tomorrow.
I trust the refund will go as smoothly as the purchase.
Posted 2 years ago
Watch exactly what I wanted and delivered in timely manner in good packaging,
Posted 2 years ago
They responded quickly to my e-mail and despatched the watch very quickly, it arrived in a couple of days - well protected and seems to be working fine.
Posted 2 years ago
Kept informed regarding my delivery timescales, happy with service
Posted 2 years ago
Good quality and fast delivery
Posted 2 years ago
The earrings purchased are beautiful, however the one hoop of the earrings was bent and before I was able to wear it, my husband had to use a pair of tweezers to open up the hoop so I could wear it. As the earrings were bubble wrapped perhaps Lowry had not inspected them before sending them out.

The delivery of the order was swift by Lowry Jewellers and I cannot fault that
Posted 2 years ago
Had an option for quick delivery unlike other jewellers online
Posted 2 years ago
Lowry Jewellers is rated 4.91 based on 1,338 reviews