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LoveWoo Reviews

4.5 Rating 328 Reviews

87 %

of reviewers recommend LoveWoo

Company Reviews

4.5

Based on 328 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

LoveWoo 5 star review on 17th October 2022

LoveWoo 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on the 16th and it turned up on the 4th of the next month, when I emailed them around the 29th I heard nothing back about anything. Also the amount you think it will be turns out to b much more after added tax and the p&p. There how you pay page is pretty annoying to use to.”

Posted 3 months ago

“Placed my order at the start of the month and received my confirmation email. 2 weeks later no updates on my order at all. I sent numerous messages via your messenger page asking if it had been ship or just some general info on my order. No response. Tried email next ( again various times due to zero response) then resorted to a Instagram DM. Again zero response. Went away and decided I would deal with it through PayPal when I returned because it’s seemed like the company was a scam. Then while away, I received a shipping email. 3 weeks after I placed my order”

Posted 4 months ago

“Fake Unprofessional Will not recommend anyone use their service.”

Posted 4 months ago

“The product was supplied in damaged packaging. When you follow the instructions to request a return label on the website only option is an email address. I tried emailing the address. 10 days later and still no response.”

Posted 6 months ago

“I have the email to leave a review but don't have anything I purchase. I order 3 weeks ago still nothing. But paid for 1 day delivery. I try to contact you there is no customer support. Would like you to know that I feel like you scammed me. And not only me there are many bad reviews about your bad service. Unfortunately ai found out after my bad experience. At least you took my money hope you doing well whit that”

Posted 7 months ago

“I placed the order is December 2022 and have heard nothing until I received an email in September 2023 stating that delivery is within the next few days. Nothing arrived”

Posted 7 months ago

“Terrible. Had to chase 3 times for delivery update and never got a response. Goods arrived 3 weeks late.”

Posted 8 months ago

“Took the money immediately, but then went silent for over a week. Only bothered to send the products when my bank threatened to take the money back. Other reviews online talk about the same thing, or other delivery issues. Clearly only out for money and not interested in what you're actually doing.”

Posted 8 months ago

“The purchase experience was really simple. The delivery was fast. The packaging was discreet. The product wasn't great. I offerd no pleasure to my partner. Its more of embarrassing stocking filler.”

Posted 11 months ago

“Followed the instructions but the outcome was below satisfactory. Have complained but had zero response”

Posted 11 months ago

“I call 4 time and was told someone would get back to me as I put my old address in by mistake and no call back. And im not one to complain which is quite sad in its self. So thanks lovewoo. Owning a company. Customer care is key .”

Posted 1 year ago

“Product not received”

Posted 1 year ago

“parcel hasn't arrived”

Posted 1 year ago

“After 7 working days still no sign of order neither any communication with the customer service”

Posted 1 year ago

“Bad customer service that lies, parcel not received and last tracking shows awaiting dispatch from sender.”

Posted 1 year ago

“Dreadful service. Emails sent to the "support" address not responded to after a week. Phone number only leads to a voicebank so no chance of speaking to anyone. Definitely not recommended.”

Posted 1 year ago

“Very disappointed with the fact the doll has a hole in somewhere and don't stay pumped up for long”

Posted 1 year ago

“Product was ridiculously under-sized, to the point of being almost unusable. Also, the shipping costs were very expensive, which doesn't become apparent until you've almost completed your order. I won't be back.”

Posted 1 year ago

“Poor customer service took over three weeks to deliver the item that turned out to be out of stock. Failed to reply to not one but two emails requesting updates. Yes they answered the phone first call yes found your order the item is out of stock, it will be in this week next call sorry still out of stock we don't know when it will be in stock. At no point did they contact me to tell me any of this. Poor poor and poor”

Posted 2 years ago

“slit waiting for it i order on the 21 december”

Posted 2 years ago

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LoveWoo is rated 4.5 based on 328 reviews