“I bought a 3 month subscription for my wife. In the first month one box of chocolates and one chocolate bar were delivered. They were unusual and tasty. The second month's parcel was delivered to the wrong address and DPD stated they couldn't do anything as LoveCocoa was the customer, not me. After emailing LoveCocoa, I was told another parcel would be sent out but it wasn't. I can't recommend paying £86 for one chocolate box and bar.
You may be luckier however!”
“The thank you chocolates came in time & I'm sure were enjoyed.
As for the rest I'm nibbling or rather sucking my way through very slowly.
The Colombian not only has the same taste notes as Colombian coffee which I love but the smooth milk texture & taste took me back to childhood (1950s) when a certain well known milk chocolate was a treat & of an exceptionaly high standard (sadly standards have lowered these days & I have/would not buy that old make). I can not sing praises high enough for Love Cocoa. Long live Love Cocoa & it's founder who has the midas touch for everything chocolate.
The orange biscuits are devine. I'm looking forward to the rest of my order. I'm not going to rush but saver every mouthful. Thank you for creating real chocolate treats.”
“I just used it to deliver a birthday gift in the UK. So I can't say anything about the quality of the product, but the gift was delivered as promised so it's all good from my perspective.”
“Emailed to say three bars I bought were totally stale and horrible and no reply, which is a shame.
The mint chocolate was delicious.
I also only received one of the two cards I purchased.”
Hi Stephanie,
We are sorry to hear you were disappointed with our product and our customer service platform.
Please email me directly at jasmine@lovecocoa.com and we will issue you a refund and replacement products.
Kind regards,
Jasmine
“There is something very special about “Love Cocoa” chocolate so much better than other brands that I have tried who class themselves as premium chocolate producers. I would definitely recommend absolutely lovely chocolate.”
“Gorgeous flavour - dark sea salt chocolate is absolutely delicious, definitely my new treat! Packaging very attractive and love the eco credentials. I was given a gift box but have since bought more as gifts and for home. Real chocolate as it should taste.”
“Absolutely love the mint and dark chocolate! I wasn't at all a dark chocolate fan and was gifted one from a friend. Since then, I'm obsessed! I've bought 10 in this last order alone.”