Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,925 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 4,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Louis Copeland And Sons 5 star review on 19th December 2025

Martin Jordan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Advertise items they don't have, extremely slow shipping method used even though it cost me 10% of the order total.”

Helpful Report

Posted 7 years ago

“I thought I was buying a slim fit shirt with a cutaway collar, judging by the pictures and description. The collar is not a cutaway, but more importantly, it is not remotely slim fit. Hugely disappointed.”

Helpful Report

Posted 8 years ago

Hello Dermot, We are sorry you are not happy with the purchase, it sounds like a mistake was made on the picking of your shirt so please contact us and we will remedy the situation for you.

Posted 8 years ago

“Disjointed service. I ordered the jacket on 17/4/17 (4pm on a bank hol). I assumed it would be dispatched the next day. I received an email on 20/4/17 notifying me of the order being dispatched. I never received an email to notify me when my order was ready to be collected up from the store. I had to email you on 25/4/17 querying my order. I received a reply and phone call the following day notifying me that my order was ready for pick up. In short i had to chase to have my order fufilled which goes against the principal of online shopping. I wont be using your service again.”

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Posted 8 years ago

“Dreadful. Didn't arrive as promised on the website. Couldn't have it for a very important event. I'd rather visit the shop next time although it's not always convenientas I work overseas”

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Posted 9 years ago

“I ordered shoes for collection at Wicklow St. On arrival I found they were the wrong shoes and the shoes I ordered were not in stock and therefore I was unable to make the purchase. I have used the online service numerous times before but on this occasion I was very disappointed”

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Posted 9 years ago

“The trousers I have ordered are not yet received after more than 1 week !!! Marc Lebeau marclebeau@skynet.be”

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Posted 9 years ago

“On two Occasions I have purchased on line only to be told that the items were not in stock. This is very Frustrating.”

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Posted 9 years ago

“The recipient never received the voucher despite payment being taken”

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Posted 10 years ago

Hi Shane, Your order dispatched back in December 2014 not 2015. We are confused as to why you are posting this now. Maybe you would like to contact us on 01 2079069 and we can help you. Chris Elsom E-Commerce Team.

Posted 10 years ago

“still have not received item, paid for it a week ago.”

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Posted 10 years ago

Hi Susan, the item was on hold due to in insufficient address details and after we spoke with you they have confirmed delivery for tomorrow.

Posted 10 years ago

“Still waiting for delivery”

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Posted 10 years ago

“I ordered 2 pairs of armani jeans from louis copeland via their website as I live in the UK. However within a few months of having worn 1 pair of the jeans a handful of times the stiching has come loose. I have 3 other pairs of armani jeans and have worn the make for many years never with any problems. So naturally I emailed them to discuss the problem and they have totally ignored all my emails!! You don't expect to pay around £100 for a pair of jeans for them to last only a few months before they start falling apart.”

Helpful Report

Posted 10 years ago

Hi Joe, I appreciate your problem with the Jeans, we did respond to your email and asked you to return the Jeans to us so we can sort out the problem for you but have not had a response yet. Please contact us by email or phone and your issue will be dealt with.

Posted 10 years ago

“I have waited almost two weeks for item to arrive, I have received very scant help from customer service and the matter is still not resolved.”

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Posted 11 years ago

“Excellent service and prompt delivery”

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Posted 11 years ago

“I would be delighted to write a review but unfortunately I have not yet received my order it was apparently dispatched on the 30 th of December but I have not been contacted by a carrier company as yet could you please advise Many Thanks Angela Twomey”

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Posted 11 years ago

“I received an email confirming that the item I had ordered was available for collection in store. I called to the store over the weekend and the item was not available and the staff were not very customer service focussed. My credit card has been charged & I have called to the store twice and I still don't have the item I ordered. Previous experiences with shopping in the store have been good this wasy first online purchase with your store and it has been very poor. Regards”

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Posted 11 years ago

Louis Copeland And Sons is rated 4.9 based on 4,925 reviews