London Serviced Apartments Ltd Reviews

Name: London Serviced Apartments Ltd
Address: Suite 13, London, London Borough of Waltham Forest
Rating: 4.53

4.5 Rating 239 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

Metrics

Info

4.5

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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London Serviced Apartments Ltd 5 star review on 12th August 2024

IMADE OMOLE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am satisfied with my contact person (Ms. Bonnie Scott) working . Her response was very quick and appropriate.”

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“The flat was very good and the staff were very cooperative, helpful, and flexible.”

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“Anastasija was so helpful and diligent with our two bookings. If the accommodation is as good as her service then it will be amazing holiday. Thank you”

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“Thank you so much Bonnie and team for providing a wonderfully warm and efficient service. Grateful for the plethora of wonderful options that were proposed . You are definitely my favorite go to serviced apartment providers”

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“Good offer for alternative accommodation”

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“For where we were staying, basically in the heart of London just a few blocks from Harrod’s, the price was quite reasonable. The flat was very well apportioned and had all the modern conveniences. It was quite close to a Waitrose and Sainsbury though these were their smaller stores with a more limited selection. We were close to the Knightsbridge tube stop though, after 8PM the entrance/exit next to Harrod’s and closer to our flat was closed so you had to use the other exit which was a full city block further. There were many restaurants, cafes and pastry shops nearby. Our experience overall at this location was quite good. Our only issue was on our last night there we had trouble with our room key getting back into our flat and the night porter ( there is someone at the desk 24 hours a day) was not at his post and couldn’t locate him but, fortunately, we finally got our room key( card) to work. Finally, everyone who worked here was very friendly and helpful.”

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“First time booking with LSA, very prompt and informative responses, looking forward to our first London stay.”

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“A really great experience. The flat was perfect and had everything I needed. The consultant that I dealt with, Ana, was expetionally helpful, and always responsive. She went out of her way to constantly assist with me, especially when I was on night shifts. The housekeepers were also incredibly polite, and super friendly. I thoroughly enjoyed my stay.”

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“Fast responsive and very helpful service. And we were assigned a person to help us. Very professional.”

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“Last year I encountered problem with the payment and the staff was really helpful in confirming the booking. This year thanks for their prompt replies, I just confirmed another booking with them. The whole process is smooth and clear. Their arrangement and help is greatly appreciated.”

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“Great place to stay. Great value for money, a few very minor issues resolved very quickly. Easy to book, great email communication and fast response at all times. Can highly recommend. A++++”

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“Well organised . The place received As expected . I recommend this place to all”

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“We found LSA online while searching for Short Stay Rentals. We found the team to be very prompt in response. We had many questions & doubts about the apartments they recommended; they patiently answered all our queries and tried to be very transparent with the information. They even made the effort to share pictures wherever they could. The apartment @ 14A James Street was exactly what we expected based on the information shared. I would definitely recommend LSA as agents.”

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“The flat was exactly as described and was a perfect base for our week in London. We appreciated the full kitchen and the washer/dryer. The staff in reception were friendly and helpful with queries. We will recommend this to others as a great value and hope to be back another time!”

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“From booking to check-out, any questions I had were answered right away, definitely the level of customer service exceeded my expectations. Just a minor thing that I was told there would be cleaning done on the day before my check-out and they never came. Not such an issue but more accurate information would have been nice.”

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“Friendly but most importantly efficient and professional service! Had a very difficult request but showed great desire to find a solution. I would definitely use their services again.”

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“Returning to London for a break, after three years away, finding a base was a challenge. The team were helpful, professional and found a flat which fitted our needs perfectly. I would not hesitate to recommend the company.”

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“Such a wonderful personalized service, always helpful, they go way beyond the norm. Will always use London Serviced Apartments each time I visit London. Shout out to Gia who is a star.”

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“I've been impressed by the speed at which queries were answered and resolved. The service was both friendly and efficient, and the accommodation (Swan House in Leatherhead) was of a high standard. Thanks to Giavanna for helping with bookings and extensions as needed!”

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“Gia has been amazing. Super responsive and helpful”

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London Serviced Apartments Ltd is rated 4.5 based on 239 reviews