Logo X Reviews

4.80 Rating 243 Reviews
96 %
of reviewers recommend Logo X
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Logo X Reviews
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Phone:

01618752500

Email:

sibby@logox.co.uk

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Anonymous
Anonymous  // 01/01/2019
Paid for 2 items. The branded pens were good, no problems there. The branded tote bags printed text in red instead of pink and the actual bag was not in the colour we wanted. We wanted a Pantone matched yellow and it wasn't communicated properly that our request isn't possible until after we received the product. I am still waiting to hear about possible refund but all communications have gone quiet and my emails remain unanswered. Not a good service overall in terms of delivery and comms. Used you guys in the past and it was such a good service, so disappointed this time.
Posted 1 year ago
We are really sorry, we are dealing with this issue and have sent email communication directly. Once again sorry it's taken longer than you would have liked however due to the variance in the print colour, the printer has been checking the issue. The bag is printed as a digital process and not screen printed with a pantone colour. Thank you for your feedback and we will look forward to resolving this issue. Your business is always appreciated.
Posted 1 year ago
My order never came and when contacted they said someone else signed for it and didn't bother finding out who received it or what happened. Very bad customer service. Wouldn't recommend.
Posted 1 year ago
Hi ,
i didn't recive the order so far will you please help me
Posted 3 years ago
Hi Rahel, thank you for your note, as you are based Sudan, your goods have been delivered to the UK office as requested and your office will forward them to Sudan as per the order details. If you require proof of delivery documentation please contact your account manager in the UK office. Thank you.
Posted 3 years ago
Logo X is rated 4.80 based on 243 reviews