Logo X Reviews

Name: Logo X
Rating: 4.83

4.8 Rating 302 Reviews

97 %

of reviewers recommend Logo X

Company Reviews

Metrics

4.8

Based on 302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

ryan@premierpandp.com

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Roxanne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for 2 items. The branded pens were good, no problems there. The branded tote bags printed text in red instead of pink and the actual bag was not in the colour we wanted. We wanted a Pantone matched yellow and it wasn't communicated properly that our request isn't possible until after we received the product. I am still waiting to hear about possible refund but all communications have gone quiet and my emails remain unanswered. Not a good service overall in terms of delivery and comms. Used you guys in the past and it was such a good service, so disappointed this time.”

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Posted 4 years ago

We are really sorry, we are dealing with this issue and have sent email communication directly. Once again sorry it's taken longer than you would have liked however due to the variance in the print colour, the printer has been checking the issue. The bag is printed as a digital process and not screen printed with a pantone colour. Thank you for your feedback and we will look forward to resolving this issue. Your business is always appreciated.

Posted 4 years ago

“My order never came and when contacted they said someone else signed for it and didn't bother finding out who received it or what happened. Very bad customer service. Wouldn't recommend.”

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Posted 5 years ago

“Hi , i didn't recive the order so far will you please help me”

Helpful Report

Posted 7 years ago

Hi Rahel, thank you for your note, as you are based Sudan, your goods have been delivered to the UK office as requested and your office will forward them to Sudan as per the order details. If you require proof of delivery documentation please contact your account manager in the UK office. Thank you.

Posted 7 years ago

Logo X is rated 4.8 based on 302 reviews