“Excellent company to deal with. Their website stood out immediately because of the level of detail provided for every lock, including dimensions often overlooked, such as shackle radius. I had very specific requirements and couldn't find this information elsewhere.
It took three attempts to find the perfect lock, but throughout the process Tom was incredibly patient and helpful, offering advice by phone, email and even videos. The first two returns were entirely due to my own error/specific requirements, yet the returns process was seamless and refunds were issued within hours of the items being received back.
Once I found the perfect lock, I ordered another and received the same first-class service I'd become accustomed to. I wouldn't hesitate to recommend this company or use them again.”
