Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.96

5.0 Rating 4,529 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 4,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic professional service. Communication was excellent kept me updated throughout the process. Michael and Kayleigh helped and supported me along the application process.”

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Posted 2 years ago

“Easy to deal with especially with sorting out all the paperwork in a timely and efficient manner.”

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Posted 2 years ago

“Fantastic service. Down to earth, real people who were understanding and kept us in the loop every step of the way. Special thanks to Lucy, who was fantastic to deal with, very responsive and friendly - she made a stressful time, far less stressful!”

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Posted 2 years ago

“Happy with the results and the customer service from Sariah was great from first day until the completion. I couldn't ask for better service from her.”

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Posted 2 years ago

“Great advice, discussion and guidance from Dominic. Easy application process.”

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Posted 2 years ago

“Domenic are very professional and friendly . thank you”

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Posted 2 years ago

“An efficient, effective and professional service received from start to forth. Aaron and David ensured we were kept up to date and always went over and above. Thank you for a seamless experience. We would definitely recommend.”

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Posted 2 years ago

“Thank you for helping me with my mortgage application, you have made every step stress free and guided me professionally, top people”

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Posted 2 years ago

“Keeping us updated all the way Sariah who dealt with our application was very informative and felt like she went above and beyond in steering us through. Quick to respond to our questions and no waiting around on hold great service overall very happy”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“After sharing my details and arranging a call I got three text and email reminders and then nobody called. I'm very disappointed.”

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Posted 2 years ago

We are very sorry to hear you never received a callback at the specific time. Our team always try their best to contact every single customer at their desired time. Unfortunately, one of our advisers was delayed in giving you a call. This is not our usual standard of service, we will do better. We thank you for your feedback and we are looking into our processes to ensure this does not happen again. If we can be of any further assistance, please do let us know and we can get you booked in for another call.

Posted 2 years ago

“From talking to Scott at the start then Niki fast helpful service thank you”

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Posted 2 years ago

“Charlotte, made the journey stress free, she is an asset to your company.”

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Posted 2 years ago

“Fantastic helpful and friendly service.On the ball from the start very professional thankyou.”

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Posted 2 years ago

“Very professional and polite hard working team”

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Posted 2 years ago

“Great customer service - everything dealt with very promptly, and all those I spoke to were very friendly, helpful and good to speak with.”

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Posted 2 years ago

“The process has ran smoothly in securing a remortgage for my property. Staff answer any queries promptly and are knowledgeable and friendly to speak to.”

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Posted 2 years ago

“Can't thank this company enough, amazing from start to finish. Having a poor credit rating meant I was limited to what I could get as a mortgage. Ryan Holloway and Christine O'Regan went above and beyond to get me a mortgage other brokers deemed as 'impossible to get' in my situation. Ryan has a wealth of knowledge of the market, and found me a mortgage that was beyond my expectations. If anyone needs a mortgage, Loan.co.uk is the place to go. Can't fault them one bit. Will definitely be using them again in the future. Big shout out to Charlotte too, was very helpful when Ryan and Christine weren't available, and one of the nicest people I've had privilege talking to.”

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Posted 2 years ago

“Fantastic experience. Kelly Owens was just brilliant to deal with. Great communication - She was always quick to return calls and messages and pushed our application forward. Kelly has been proactive at every stage of the application and acted on our behalf super efficiently. Equally Carl Martin at the start of the process was very helpful, efficient and friendly. Would definitely recommend and will use agin without hesitation. Thank you.”

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Posted 2 years ago

“Excellent,knowledgable and friendly service. Super quick”

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Posted 2 years ago

Loan.co.uk Ltd is rated 5.0 based on 4,529 reviews