Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.96

5.0 Rating 4,653 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 4,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service through the whole process. Professional team. Would use again and not hesitate to recommend.”

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Posted 2 years ago

“Customer service was very good.”

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Posted 2 years ago

“from start to finish the correspondence and help from the case worker was amazing, all the questions we needed answering were answered promptly and I always felt happy everything was in control. would highly recommend using this company. onwards and upwards for us now, thank you LOAN.CO.UK”

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Posted 2 years ago

“Just completed 2x Life Insurance Policies through Loan.co.uk. The chap who had overseen the process was a Charlie Warden and was left extrememly satisided and even impressed with all the work he did our our behalf. I had tried a couple of times over the last 3 years or so to get cover but out of frustration, i abandoned the application process. It was evident to me within seconds Charile has excellent experience in the applications process and indeed a good grasp of medical knowledge for insurance purposes which helped me enormously. Charlie is extremely professional and has an excellent telephone manner which greatly helped making the tedious process extremely slick. I recommend these people (particularly Charlie) without reservation. From a very very happy new customer”

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Posted 2 years ago

“Fantastic professional service. Communication was excellent kept me updated throughout the process. Michael and Kayleigh helped and supported me along the application process.”

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Posted 2 years ago

“Easy to deal with especially with sorting out all the paperwork in a timely and efficient manner.”

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Posted 2 years ago

“Fantastic service. Down to earth, real people who were understanding and kept us in the loop every step of the way. Special thanks to Lucy, who was fantastic to deal with, very responsive and friendly - she made a stressful time, far less stressful!”

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Posted 2 years ago

“Happy with the results and the customer service from Sariah was great from first day until the completion. I couldn't ask for better service from her.”

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Posted 2 years ago

“Great advice, discussion and guidance from Dominic. Easy application process.”

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Posted 2 years ago

“Domenic are very professional and friendly . thank you”

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Posted 2 years ago

“An efficient, effective and professional service received from start to forth. Aaron and David ensured we were kept up to date and always went over and above. Thank you for a seamless experience. We would definitely recommend.”

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Posted 2 years ago

“Thank you for helping me with my mortgage application, you have made every step stress free and guided me professionally, top people”

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Posted 2 years ago

“Keeping us updated all the way Sariah who dealt with our application was very informative and felt like she went above and beyond in steering us through. Quick to respond to our questions and no waiting around on hold great service overall very happy”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“After sharing my details and arranging a call I got three text and email reminders and then nobody called. I'm very disappointed.”

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Posted 2 years ago

We are very sorry to hear you never received a callback at the specific time. Our team always try their best to contact every single customer at their desired time. Unfortunately, one of our advisers was delayed in giving you a call. This is not our usual standard of service, we will do better. We thank you for your feedback and we are looking into our processes to ensure this does not happen again. If we can be of any further assistance, please do let us know and we can get you booked in for another call.

Posted 2 years ago

“From talking to Scott at the start then Niki fast helpful service thank you”

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Posted 2 years ago

“Charlotte, made the journey stress free, she is an asset to your company.”

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Posted 2 years ago

“Fantastic helpful and friendly service.On the ball from the start very professional thankyou.”

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Posted 2 years ago

“Very professional and polite hard working team”

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Posted 2 years ago

“Great customer service - everything dealt with very promptly, and all those I spoke to were very friendly, helpful and good to speak with.”

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Posted 2 years ago

Loan.co.uk Ltd is rated 5.0 based on 4,653 reviews