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Loan.co.uk Ltd Reviews

5.0 Rating 4,083 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 4,083 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024
Dana Sharma
Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
7
Anonymous
Anonymous  // 01/01/2019
I agree with the previous review in respect of Lauren Bermingham, but hers is a facilitating administrative role. The model is actually to hook you in via grand assertions about being whole-of-the-market brokers, but our experience suggests otherwise. It is pot luck who deals with you but if your case is anything other than vanilla, be prepared for big talk at the beginning followed by a long documentation gathering exercise (handed down to juniors) followed by a knock back and resulting in lots of soft searches against your credit profile! Oh and they will never give you their direct e-mail or direct phone number because, apparently, they can tell who you are from the client reference! Finally, they are too jumped up and arrogant to put their hands up and admit they have zero rapport with the lenders and are just winging it on the off-chance that they can make a commission. No regard for clients or long-term relationship management. No time to even keep you updated. You have to chase them. I recommend you avoid. Do look up a fab guy called Tom Collier, currently with Emil Thomas whose outlook is to get you where you want to be, whether residential or commercial finance.
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Posted 2 years ago
I have been so looked after by Lauren and Jo throughout this whole process. They have gone above and beyond in ensuring a smooth process even when errors on my side have caused huge issues. Thank you so much for your time, patience and complete understanding.
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Posted 2 years ago
Rob explained all aspects of the Insurance policy clearly and made the whole process very easy. Thankyou.
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Posted 2 years ago
Initially Alexander, then niki, sorted out mortgage for us effortlessly, my wife is a minimum wage carer, and i'm disabled and not working, yet they said it could be done, and they did it. Can't recommend them highly enough to anybody. Thank you to them 😊😊
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Posted 2 years ago
Absolutely amazing service. I was worried about getting extra funds due to bad credit and needing them for major repairs on my house but after initially speaking to Ryan he found me the best lender then my case manager Lauren was absolutely amazing and made the process easy and made sure I got the funds quickly so I can proceed with the house repairs. Would definitely recommend Loan.co.uk
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Posted 2 years ago
Great service lauren was really nice and the rest of the team aswell .very fast process quicker than i expected .broker fees alot lower than some other brokers so would recomend this company
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Posted 2 years ago
Fantastic customer service. Communication was very good every step of the way.
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Posted 2 years ago
Very helpful and fast service. All the information was explained in details. Funds was also released fast. I will definitely recommend
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Posted 2 years ago
Very quick and efficient
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Posted 2 years ago
Great company, nothing was a problem, sure would of been quicker but oplo closed for xmas. Will definitely use again if needed. Special mention to Lucy- thank you
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Posted 2 years ago
Great service from end-to-end! Very quick and efficient with constant communication and updates along the way.
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Posted 2 years ago
Rob was absolutely amazing and walked me through a wide variety of products tailoring each to my exact needs. Would 100% recommend to anyone
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Posted 2 years ago
After being with another company for 6 months and progress being too slow and never feeling important to the company, i switched. Best idea we ever have. Sakshi is amazing. She dealt with a very stressed new mum with no heating and in need of funds asap. She was patient, kind, understanding and always had time to speak to me (and I never felt a burden). The whole process was quick, easy and simple. Lots of documents to find, but always support given the whole way through. I literally cannot recommend them enough. I read all their reviews before picking them and switching and I am so glad that I did. Hugely thankful and if you need anything explained they take the time to do so, even the 'silly' questions! Thank you, again, 100% recommend.
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Posted 2 years ago
Richard was helpful, knowledgeable, and helped me through the process in a professional manner.
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Posted 2 years ago
Very professional and polite service
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Posted 2 years ago
Its class customer service and speed of application was amazing. Both Sophie and Lauren were brilliant and couldn’t have done more to support and assist, and get the best result. I’m so grateful and hope to be a return and repeat customer.
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Posted 2 years ago
They worked really hard to get us our loan, couldnt be any more helpful, would highly recommend
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Posted 2 years ago
Brilliant service. Very friendly and efficient espcecially with this time of year. They have helped me so much and found the best offer for me. I feel very relieved now.
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Posted 2 years ago
Our loan advisor was Jemma, who was absolutely amazing. Our circumstances were a little unique, which lead to a few challenges along the way, but Jemma was incredibly professional and helped us find the right loan for us. She’s an asset to your company.
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Posted 2 years ago
Richard was helpful, knowledgeable and took me through the process with no problems. Ref 291761
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Posted 2 years ago
Loan.co.uk Ltd is rated 5.0 based on 4,083 reviews