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Lighting Direct Reviews

4.7 Rating 16,502 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,502 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 1st May 2024

Lighting Direct 5 star review on 16th April 2024

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

69

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It works it bright and it's slim that all I need”

Posted 1 month ago

“Arrive on time and works perfect”

Posted 1 month ago

Thanks for taking the time to comment Customer Service

Posted 1 month ago

“First time buyer,excellent service ,had a query with my order,this was explained to me very precisely by customer services who was very informative over the phone.”

Posted 1 month ago

Thanks for taking the time to comment. We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Service

Posted 1 month ago

“The price was competitive and the delivery was on time and correct”

Posted 1 month ago

Thank you for your very kind comments.

Posted 1 month ago

“Really nice lamp. Ordering and delivery went well.”

Posted 1 month ago

“Very pleased with the service I received. A query prior to Ordering was answered swiftly, the Product is as described and at a good Price and the 24 hour Delivery for only £3.99 is outstanding :) Based on this experience, I'd definitely order from LD again :)”

Posted 1 month ago

“Excellent website made making the right choice easy. Delivered next day, well packaged and exactly as described. Excellent, competitive price. Would recommend highly.”

Posted 1 month ago

“Amazing company to buy from. So helpful on the telephone and a really quick delivery service. Will definitely be using again and recommending to others.”

Posted 1 month ago

“Although I didn’t get the out of date link tube lights from you, every aspect of the service was very professional. Thank you”

Posted 1 month ago

“Excellent products and very reasonable priced. Prompt delivery. Excellent customer experience overall.”

Posted 1 month ago

“Delivered on timme”

Posted 1 month ago

“Very good experience buying from LD. The website is very easy to use with good photos of products. Our new outside light is a really solid item & looks quality. A delivery mixup was sorted out really quickly by their sales team.”

Posted 1 month ago

“Very prompt delivery, lights arrived next day.my only gripe is at over £100 the light fitting didn't come with bulbs.”

Posted 1 month ago

“Not fittled lights yet seem sturdy enough. First class delivery”

Posted 1 month ago

“First class service and prompt delivery of item.”

Posted 2 months ago

“On Thursday around 2pm having noticed one of the bulbs in our outside downlighters had stopped working, we looked for it online, found it on Lighting Direct, where we’d bought the fitting four years ago. We ordered two bulbs and they arrived the next day around lunchtime. All fitted - all sorted!”

Posted 2 months ago

Thanks for taking the time to comment, much appreciated. Kind Regards

Posted 2 months ago

“Fast delivery. Good quality product. No complaints!”

Posted 2 months ago

“The ordering, delivery and product were all good.”

Posted 2 months ago

Thanks for your positive review and taking the time to comment. Kind Regards

Posted 2 months ago

“Very impressed with this company. They contacted me prior to delivery to ensure I would be in and it was delivered very quickly and on time. The lights are up and I'm very pleased with them.”

Posted 2 months ago

Thanks for taking the time to comment. We very much appreciate you getting in touch. Kind Regards

Posted 2 months ago

“Have yet to fit, but fast efficient service.Will shop with lighting direct again.”

Posted 2 months ago

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Lighting Direct is rated 4.7 based on 16,502 reviews