Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.83

4.8 Rating 3,477 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

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Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bulbs survived the boxes deformed within the soft packaging”

Helpful Report

Posted 2 months ago

“Disappointed that it took a week to arrive. It's not that long to wait but we are all now used to 48 hr delivery times. Arrived with detached bottom connection stud, which I was able to fix - didn't fancy waiting another week for replacement nor the hustle of a return. That all said, the bulb suits our needs perfectly. The price was competitive.”

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Posted 2 months ago

“Slow delivery, but responsive customer service”

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Posted 2 months ago

“Ordered a pack of 5 and a pack of 3 was delivered. Made contact and they arranged for the two missing to be sebt out. All sorted.”

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Posted 3 months ago

“Bought these to use with a dimmable socket unit but they couldn't cope and flickered all the time. However the bulbs arrived in good condition.”

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Posted 4 months ago

“We have not yet received it Royal Mail said they could not deliver as no one in. Rubbish, we got mail and we were in and door wide open.”

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Posted 4 months ago

“The bulbs were poorly packed and two were broken on delivery. Their service teamhave offered to replace the broken bulbs though!”

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Posted 4 months ago

“One light was damaged on arrival I had tried to being it back into shape I seemed to work but not totally happy with the product Regards Steve Spence 07769915700”

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Posted 5 months ago

“Having selected what I wanted I chose Paypal as my payment method. Now it may be me but I wasn't expecting that would complete my order as I wanted an additional item. I contacted Lightbulbs Direct immediately only to be told that, due to staff working from home, it may be a while before I received a response. Three days later I was informed it was too late as the order had been processed. No problems with the product and the delivery process but customer serivce needs to improve its act.”

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Posted 5 months ago

“Lightbulbs arrived. I did contact the company to amend the delivery address, which they did. However the change did not filter all the way through as the delivery was sent to the original address”

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Posted 6 months ago

“Prompt delivery but not happy with product”

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Posted 6 months ago

“The bulbs arrived promptly and had been well packaged. My only complaint is that I subsequently found exactly the same bulbs in Home Bargains for half the price. I know finding the correct bulbs in HB can be hit and miss but I wasn't expecting such a huge price difference.”

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Posted 2 years ago

“The bulb didn't work. Tbh don't know if the bulb is defective or the actual unit has failed.”

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Posted 3 years ago

“Not what I thought! Although i was reasonably pleased with the ease of finding products on the website i was disappointed by the comparative slowness of delivery (but that can be blamed on Royal Mail which takes ages for anything) and the fact that the light bulb I bought is rated F. I was not made aware of this or I would have bought something else. Anything below A on the new rating is not what I want!”

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Posted 1 year ago

“I had to wait for a week for delivery. FedEx sent me daily emails saying that my delivery had been delayed 'due to[blank]'”

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Posted 1 year ago

“My order arrived and all was fine apart from two light bulbs were missing. They were offered as part of the light fitting deal. Somewhat disappointed”

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Posted 3 years ago

“Unfortunately, the First Adaptor supplied was the incorrect 'Male connection' part. I required BC22 & Received a GU10 fitting. Not a lot of use to me. However, thankfully Hannah supplied the correct adapter after I had spoken to her AND sent a return Reply postage form, as well. Thankyou. LightBulbs Direct Ltd”

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Posted 2 years ago

“The item went to the wrong address. Royal Mail sent us a picture of the item being delivered through the door, but it was the wrong door”

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Posted 4 years ago

“Took my order and payment but emailed me to say out of stock. They gave me the option of waiting or a refund. I have chosen to wait. Have used the company previously and they have been excellent.”

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Posted 1 year ago

“I thought I ordered flared candle bulbs (as this is what I was looking for), but received ordinary candle bulbs. When I returned to the web site I could not find flared candle bulbs. Therefore, I am unclear as to what happened. The bulbs I received are fine and I will keep and use them. I feel there is no point returning them as I cannot swap them for flared candle bulbs as they are not on their website…a mystery!”

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Posted 4 years ago

Lightbulbs Direct is rated 4.8 based on 3,477 reviews