Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.83

4.8 Rating 3,935 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

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Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order processed quickly , but wrapping on deliverd bulbs somewhat concerning - 2 light bulbs put into a fairly thin jiffy bag with no additional protective packaging !”

Helpful Report

Posted 5 months ago

“Excellent sevice all round, thank you”

Helpful Report

Posted 5 months ago

“Four of the bulbs arrived broken due, in my view to poor packaging. I phoned and spoke to a very nice lady who explained that they always use Jiffy bags as boxes would not be suitable. She readily agreed to repllace the broken ones and this morning 10 new ones arrived in perfect order, well packed. Their customer service is excellent an it's good dealing with a UK company with realpeople..”

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Posted 5 months ago

“Very prompt delivery.”

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Posted 5 months ago

“Unusually, the delivery service was much slower than expected. Hence only three stars . I’m sure this is just a blip , though Royal Mail isn’t as it used to be .”

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Posted 5 months ago

“Easy to use web site and speedy provision of the bulbs I needed.”

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Posted 5 months ago

“Very happy with my order and came very quick. Would ordered again.”

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Posted 5 months ago

“bulbs survived the boxes deformed within the soft packaging”

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Posted 5 months ago

“Having failed to find a replacement for my old incandescent bathroom mirror tube in any local harware stores, I found the necessary item at LD at a good price.”

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Posted 5 months ago

“As ever with Lightbulbs Direct, great website, excellent bulbs at a fair price. Reasonably prompt delivery - will certainly use again.”

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Posted 5 months ago

“Great product and great service. Very easy to place order and it was delivered swiftly and works perfectly. Many thanks for a great service Colin Sloane”

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Posted 5 months ago

“The reindeer head. Is lovely and I am delighted with it. I have had many nice comments on it.”

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Posted 5 months ago

“Immediately after I had sent an oder I sent a second email asking to change bulbs from pearl to clear ones - same price and otherwise same spec bulbs. Lightbulbs Direct couldn't be bothered to change the order, or even to reply to my email. I will not use them again.”

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Posted 5 months ago

“Ordered Sunday evening based on their promise of 2-3 days shipping (faster than Amazon). After Thursday post arrived and still no delivery, I tried to contact them. Phone number is a paid secretarial service, who can only (very slowly) take a message and they said call back could be a day or more. Contacted by web form instead. Reply was that it wasn't even shipped yet! They despatched later that day by Royal Mail tracked 48, and it turned up on Saturday. I ordered a pack of two starters, the first one I put in did not work, the light was dim and barely flickering. Luckily the second of the pair did work properly. Will not be ordering from them again.”

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Posted 5 months ago

“Does what it says on the tin - quick and good value for money.”

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Posted 5 months ago

“These bulbs were used in an ancient but well maintained gas fire. At first I thought, because the fire was old, that they would be difficult to replace but an online search found Lightbulbs Direct. The coloured bulbs were easily located on their website, purchased at a reasonable price and delivered swiftly.”

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Posted 5 months ago

“Website easy to navigate and prices very competitive. Item arrived well protected and within stated time.”

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Posted 5 months ago

“Loved the product. Purchased specifically for a birthday for sensory purposes. The product had been seen in situe elsewhere and was ideal. However, after not recieving the item I contacted the company, who after a soap opera of customer service and emails, dispatched the item in time for the birthday 48 hour tracked. Thank you. I am not proud of the email I sent to prompt the item to be dispatched... as a company please. . 1. Be honest if an item has not been dispatched, (tell me not just a tracking number) appologise and dispatch. 2. Change dispatch timescales on internet, give yourself some wiggle room. 3. The staff I spoke to were great however, join the team up so the customer have a seamless experience.”

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Posted 5 months ago

“Good service and good quality products too - will definitely be using again.”

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Posted 5 months ago

“This was a second purchase of an excellent product which was delivered as promised, well done.”

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Posted 5 months ago

Lightbulbs Direct is rated 4.8 based on 3,935 reviews