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LifeConnect24 Reviews

4.7 Rating 7,887 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service !
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Posted 4 years ago
very promp service pleasant operators at the call centres and they understand the problems associated with old age and speak very clearly to us, well done
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Posted 4 years ago
Excellent service! Really helpful thank you for all you do
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Posted 4 years ago
Good, because they needed it the next day and message got through to us immediately. Not excellent because we don’t know for sure if the fall detectors are waterproof and can be worn in the shower, and because we chose watch strap versions and the plastic of the band is too harsh and uncomfortable pressing into mums skin, though she still wears it, and dad has stopped wearing his because he has set the alarm off accidentally too easily more than once so they would like to swap for the necklace versions. If they are waterproof and less susceptible to being set off accidentally then we would say excellent. Very friendly helpful voices on the end of the phone. Quick postage arrived on Tuesday, after being ordered on Sat but it was bank holiday too.
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Posted 4 years ago
Not yet used in anger but it does. Give peace of mind
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Posted 4 years ago
Everyone I spoke to was very helpful & it was easy to set up
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Posted 4 years ago
Excellent service, thx you. AWM
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Posted 4 years ago
You need to talk more clearly and slowly please, we are not all eager eighteen any more ....unfortunately
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Posted 4 years ago
This is a perfect system and gives peace of mind to the end user and family of my 94 year old father in law. The user had an issue that he chose a wrist alarm but after receiving it he wished he had selected a pendant alarm. One phone call later, the issue was resolved without hesitation. A new pendant alarm arrived, was linked to him through a phone call, the original wrist alarm returned. We couldn't ask for any better service. We would all thoroughly recommend Lifeline24.
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Posted 4 years ago
Easy set up helpful staff
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Posted 4 years ago
As I have only had it for a few days and not yet had to use it it is too early to say. Set up was easy and the instructions good.
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Posted 4 years ago
Very prompt delivery. Very easy to install with great support instructions and phone support while testing. Very impressed.
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Posted 4 years ago
Very easy to set up, with help and support from the lifeline team. So far very impressed.
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Posted 4 years ago
Information excellent delivery time excellent what more is there to say
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Posted 4 years ago
The ordering was simple and the unit arrived next day as promised
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Posted 4 years ago
Very efficient service and easy set up procedures. Hopefully we will not need to use it.
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Posted 4 years ago
Very quick delivery and easy to install.
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Posted 4 years ago
I set the fall alarm up for my father and found the process very easy and the operatives very helpful
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Posted 4 years ago
The staff who helped me and my father set up the system were fantastic, really helpful and patient. Thank you.
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Posted 4 years ago
Very helpful
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Posted 4 years ago
LifeConnect24 is rated 4.7 based on 7,887 reviews