“The kit was very easy to install. When we tested it the alarm call was answered very promptly by a pleasant call operator. As Ethne lives on her own, albeit 5 minutes away, is very reassuring for both my husband’s mum and us that help is just a click away.”
“I have recently purchased an alarm for my elderly mother. The customer service was great and having this alarm has given the family peace of mind. The kit and service is sensibly priced for all to access.
Thank you.
C.Moss”
“Speedy delivery, easy to set up and test. Gives the user and his family peace of mind that he will be able to alert someone in an emergency. Very happy with our purchase.”
“Great customer service, good price, speedy delivery and easy to set up. What more could you ask for? Brings peace of mind to know help is at hand for my Mum if she falls again.”
“Very easy to set up. Button is bigger than many lifelines which makes it much more user friendly when your hands are not so strong. Would definitely recommend. Feel much safer and more confident moving about the house on my own now.”
“I helped my mother order the Lifeline 24 after she had a fall and didn't tell anyone. She had put it off before because ordering by post had seemed complicated. I ordered on line and the system arrived the next day. It's not made very clear, but to set up quickly you need to submit your emergency contact details at the same time as ordering. Otherwise you have to wait a further 24 for them to be registered.
My mother unfortunately set the alarm off accidentally, but because she is hard of hearing she couldn't hear her phone or the intercom from where she was in her house. I would like to see an emergency button that vibrated or a light system that could alert the hard of hearing user. This way she could have cancelled the call. Luckily on this occasion my daughter was with her so no-one was called out.
It is a very good system but could do with a couple of sensible tweaks.”
“I bought lifeline for my mum and she LOVES it. She’s not had to call out an emergency yet, but says it makes her feel more confident at home - as if someone’s looking out for her. She wears the bracelet which is unobtrusive. She wears it night and day. She feels comforted that help is only a call away.”
“Fast, efficient delivery of package, which was key to my mum being able to return to her home. Set up relatively straight forward, although have my doubts about leaving this to 94 year old. Staff at the end of phone during setup helpful.”
“I am writing on behalf of my Mother who has had the lifeline set up for her. She has recently come out of hospital following a fall, during which time she was laying on the floor for over 16 hours unable to contact anyone. She was so pleased that the Lifeline 24 had been set up and having the knowledge that she wouldn't be in the same situation again. Whilst her confidence following the fall has been hit, this system has gone a long way to restore that damage.”
“Only recently installed but ...
It seems easy to get people on the phone for queries.
The equipment was received speedily the next day.
Its is easy to setup and the tests went smoothly
E.g. works in the garden just fine.”
“Staff fantastic really helpful and calm my mother-in-law has peace of mind and her family now thank you very much lifeline 24 would definitely recommend this company two others”
“This was so easy to order and install. The bracelet is discreet and lightweight giving piece of mind. The staff are friendly but professional. I would definitely recommend.”
