“Really impressed with the efficient stress free way Lifeline dealt with me. I filled in the relevant forms on line and the following morning the equipment was in my home via special delivery. Setting up was straightforward too. Highly recommend.”
“Instructions were clear and simple to follow. Call was answered promptly and the operators were most helpful although the process was so well organised that they had little to help me with. Mum appreciated the compact size of the alarm and I feel much happier about her living on her own now the system is in place”
“Lovely staff helped me sort Lifeline for my frail & elderly mum after she had a fall - process was super fast, easy & am reassured help will be at hand if she needs it. Special thanks to Katie whose help in setting system up was so appreciated - kind friendly & compassionate.”
“Helpful easy to purchase and hopefully easy to set up when received, to give me peace of mind that mum can call help if she needs it. Lady on phone very helpful.”
“We did a great deal of research on-line before deciding to use Lifeline 24 but, on the showing so far, are very glad that we did so. The equipment, as promised, arrived within a day and was extremely easy to set up (the written instructions were unusually simple to follow, and the whole procedure very intuitive). Then came the necessary initialising tests (as described on those 'joining instructions'); the calm, professional and extremely supportive voices at Lifeline 24 were most reassuring. The proof of the pudding will, of course, be when/if the equipment needs to be used 'in earnest'. But, on all that we have seen thus far, we seem to be in extremely safe and caring hands. Thank you.”
“Prompt delivery service and easy to install this machine for my mother. Gives all the family peace of mind that she will be safe should an accident occur and that family/emergency services will be able to attend to her. Machine is compact and pendant is a good size, not bulky. Voice at other end of machine is loud and easy to understand. Would recommend to any person living alone and vulnerable.”
“I got the alarm for my elderly mum as she lives alone. It’s peace of mind for me and my family to know she has help so close to her. Thanks to everyone who I dealt with in getting this all were very helpful and very friendly.”
“We have only had the alarms for about 3 weeks but have already had three calls. Very quick response. Staff are friendly, calm and clear. Really puts our minds at rest with two elderly parents.”
“This Life Line 24 was purchased for my father in law, who really had had a bad time in not been able to make contact with anyone when he was really ill. When he was better he was very scared of being left on his own, though his friends were only a little way off. When he received his Life Line & really understood what it could do when he needed it , he was really overjoyed with it . It was easy to install, the checking response was excellent. The other thing is that as well as he being very happy, so were his friends & family - knowing that they were able to be contacted should he need help or assistance.”
“From the first point of contact to receiving the alarm equipment the service was excellent, clear and positive. Many thanks for making this so simple.”
“I purchased Lifeline for my elderly mother who recently had an operation and lives alone. This installation has given me peace of mind. Quickly dispatched, easily installed and friendly voices on the end of the line, 24/7. Thank you.”
