“I found it very easy to set up and it works fine. I am hard of hearing I found the loudspeaker a little soft is the operator able to invrease the volume or respond to my mobile by text ?”
Dear Eileen,
Thank you for getting in touch.
I am sorry to hear that you have found the wrist band to be overly sensitive.
I can see a member of our friendly Customer Service team has been in touch and we have been able to organise replacement equipment and a longer wire.
Should you require any further assistance, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“So far, so good. Plenty of helpful response from all the ladies when I first put the alarm up. I hope I won’t need to use it at all but, if it was necessary, I trust the response would be every bit as good.
Have a nice day.”
“The lifeline arrived within 24 hours & was very easy to set up. During the testing process the explanations were very clear & the staff were very kind but professional. My parents both now feel happy that they have this, they feel safer & can continue living at home.”
“It would have been 5 stars except except for the misleading tag saying “save for now”. If you didn’t click on it you lost all your input if your computer shut down whilst you went away to get some information.”
Dear Ann,
Thank you for getting in touch.
I can see that a member of our friendly Customer Service team has called you regarding this. They have been able to walk you through the setup and we have received a successful test call.
Should you have any further queries, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“There staff are very kind and pick the phone up straight away and don’t mind if any false activations go through and is a cheap affordable service and would definitely recommend this Telicare company to others. 😀”
“Lifeline 224 provides me with peace of mind and I am hardly aware of the pendant tucked into my bra. I am so pleased with it especially at 85 years of age, as it is so simple to activate. So thank you to the girls who put me right at the beginning, when I accidentally set the alarm off.
Shirley Cowley.”
Dear Shirley,
Thank you for your kind review.
I am pleased to hear of the experience you have had with our service and that the alarm is providing you with peace of mind.
Should you have any further queries, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Our daughter uses lifeline and has done for many years
They phone me immediately and also ambulance
Having lifeline has made us worry less knowing she has help immediately
Now just sorting out for brother who needs it”
Dear Tina,
Thank you for your kind review.
I am pleased to hear that the alarm has been providing you all with peace of mind knowing that help can be arranged immediately.
We are currently running a refer-a-friend offer, simply ask them to quote your name when they make their order and we will send you a £15 M&S voucher as a thank-you. Your friend or family member will also receive the same voucher.
Please let us know if you require any further assistance.
Kind Regards,
Rebecca
