“This is a perfect system and gives peace of mind to the end user and family of my 94 year old father in law. The user had an issue that he chose a wrist alarm but after receiving it he wished he had selected a pendant alarm. One phone call later, the issue was resolved without hesitation. A new pendant alarm arrived, was linked to him through a phone call, the original wrist alarm returned. We couldn't ask for any better service. We would all thoroughly recommend Lifeline24.”
“Excellent service from the start, so helpful, knowledgeable and answered all my questions. The lady we dealt with was Bee, she really put my mind at rest.
Excellent price compared to others.
Online form really simple to complete.
I'm confident my mum has a really good system in place.”
“Excellent service from point of order to receiving unit.
Very straight forward installation. My mother is delighted with this product and it gives us all piece of mind.
Would thoroughly recommend.”
“Excellent service, all the people you speak to are really helpful and guide you through the process. It has given me and my family peace of mind that my Nan is supported when in her home and can use the button if needed.”
“Unfortunately at a time when we needed to be alerted to a fall my Mother-in-Law had following a stroke the alarm did not go off, which meant she was lying on the floor for over 17 hours. Cancelling the policy hasn’t worked either as 3 months after her death the money has been deducted from my account.”
Dear Louise,
Thank you for your review.
On behalf of myself and everyone here at Lifeline24, I am so sorry to hear of your loss.
We have launched an investigation and would ask for your patience while we gather details, our Customer Service Team has contacted you regarding this.
Generally speaking we cannot cancel an account until we receive any rented alarm equipment back.
If you have any further queries please feel free to contact us on 0800 999 0400.
Lifeline24
