“Very easy to set up and to run all the tests. Helpful and friendly staff at the other end of the line. I feel very reassured that mum will be able to manage the alarm should she need it. I hope she doesn't!”
“Suddenly finding myself living on my own, I was not frightened but I did feel slightly wary about being alone in my property and especially during the night. I felt that I needed a lifeline to give me peace of mind knowing that I could always call for help in an emergency situation. I looked at several lifeline options and sought the advice of trusted friends. Together, we felt that Lifeline24 offered the best service and value for money, particularly the Lifetime Plan which I moved on to knowing that I will need my lifeline for evermore now. The ordering process was quick and easy and I had my lifeline next working day. Set up was easy too and the staff at Lifeline24 have been so friendly and helpful. From the day my lifeline arrived and was set up, I have felt so much happier and relaxed about being on my own in my bungalow day and night knowing that help is only a button press away. I would recommend Lifeline24 to anyone in need of a lifeline service.”
“Luckily we haven’t had to use Lifeline yet but the help we received when installing it was first class. There was a slight problem with mum's telephone line but that was soon sorted out and we are now up and running.”
“The lifeline I ordered on-line for my mother arrived within 24 hours..... Excellent
It was easy to set up and the help from the company to test the unit & pendant was fantastic.
I would highly recommend Lifeline 24.
Many thanks.”
“As I have not had any reason to use it in anger I am not in a position to comment on it's efficiency. At least my family are confident about my safety for now.”
“Purchased as I'd recently had a fall. Very easy to set up, my daughter did it! Instructions written clearly and with pictures. Pendant not as heavy as expected but did expect battery to be covered. Unit very neat and easy to use. Not used it for real yet, thankfully!”
Dear Customer,
Thank you for your kind review.
I would like to take this opportunity to reassure you that the back cover of the device you have is often mistaken for a battery as it is a round metal one, however it is securely fastened and waterproof to an IP67 rating.
You can check by looking for the writing on the back of this metal cover.
If you have any further queries please feel free to call us on 0800 999 0400.
“Feel so much more secure. Process relatively stress free.Everyone seemed to care. Happy.
The key holder, admittedly was the cheapest, but I wish I’d bought more upmarket, the buttons are not positive enough, you’re not sure they have ‘registered’.”
“Arrived the next day as promised-very easy to connect up.Ran thro'the tests including one from the bottom of my garden ok no problem.Feel relaxed and confident about the setup but will do checks from time to time”
“After an initial blip with the equipment not working, which was replaced and enclosed with it confirmation that it had been tested prior to delivery, we are happy.”
“This has been a very successful experience - so far. The Lifeline was easy to set up and all the tests were carried out without incident and the call handlers were sensitive and encouraging. Just having the Lifeline available for my elderly father has relieved so much pressure from me. We have not had to use it yet but I have no concerns about if and when we do.”
