LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.67

4.7 Rating 7,896 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and installed really quickly by the visiting technician. Too early to review the system in operation.”

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Posted 4 years ago

“I ordered the system on behalf of my father. I am pleased and a little surprised at the ease of which I was able to set this up. My only complaint is that I couldn’t access the website to place my order and save £5 as the site had crashed. I then ordered over the phone and was told I would receive £10 discount but this hasn’t happened. Otherwise very happy.”

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Posted 4 years ago

“I have the alarm device but will not be able to deliver a useful review until I have had it for some time and also if I have needed it,”

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Posted 4 years ago

“Quick delivery and very easy to set up. Not needed to use it for real yet and really hope that we don't.”

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Posted 4 years ago

“Easy to install, very pleasant & helpful staff at the other end, & definitely provides peace of mind for all the family!”

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Posted 4 years ago

“Hi there, I act on behalf of my friend who has bad dementia, She has had some falls of late and although not life threatening has given her some nasty bruising around her body, I decided it was time for her own fall alarm. I browsed all available that I could find on the net and after great deliberation I settled on Lifeline 24. well the first three days she didn’t like this didn’t like that so she stripped out all the wiring to both phone and Lifeline box six times and hid the box under a cushion, after having the usual chats with her about how good this was for her to have as she lives alone, changed tactics and reminded her that her doctor had said if she couldn’t look after her self at we would have to consider moving into a nursing home for safety reasons ,those were the magic words Nursing Home!! she hates them. during this time of course when the line was disconnected we got a call from Lifeline to tell us there was a problem to sort out which meant someone had to go see what was wrong total 6 callouts. Now about the Lifeline Setup, it is very easy to install/ / use - their response to my calls has been instant- they are always happy to speak to you and help you with your problems, with the rental being one of the least expensive for a 24/7 coverage I think that the right choice was made to use this system and I have no hesitation in recommending it to anyone.q”

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Posted 4 years ago

“When I get my land line repaired I will get piece of mind knowing that I have my lifeline”

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Posted 4 years ago

“Excellent service when setting up alarm Not so good on delivering wriststrap or pendant. Also was given 3 different response team numbers from 2 emails. Had to email to ask which number/s would we need.”

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Posted 4 years ago

“Have peace of mind for my father now”

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Posted 4 years ago

“My family are so happy that love got an alarm fitted”

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Posted 4 years ago

“It is a bit early to do a review as I only had it set up on Saturday. I did the tests and they worked out fine and the people answering the phone were lovely and friendly and I felt that had I really needed help they would sort it out fine. I have only been connected for two days and have only carried out the tests so I can't really comment about anything else yet.”

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Posted 4 years ago

“Setup process was simple and the staff we spoke to during testing were really kind and helpful. Surprised that the operator voice is only via the base unit. Would seem to be significantly better if the pendant had a speaker/mic.”

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Posted 4 years ago

“So far my aunt who lives mile away from me has had several falls and the lifeline pendant has meant she could get help instead of just lying on the floor for hours.”

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Posted 4 years ago

“Rang to enquire about an alarm system for my mother and the person I spoke to was helpful and did not rush me in any way and explained things clearly.”

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Posted 4 years ago

“Product arrived on time. Yet to be set up and tested.”

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Posted 4 years ago

“Set up was easy, just hope it doesn't get used too often”

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Posted 4 years ago

“Its not plug in and play and requires your siblings to set up (which is difficult in the self isolation environment) but once set up is great”

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Posted 4 years ago

“I was amazed by the speed that my parcel arrived from Lifeline 24 and it was simple to install. I was expecting an additional pendant but this was omitted from the parcel. I rang to mention this and it arrived the next day. Having the alarm will give me and my family peace of mind.”

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Posted 4 years ago

“Fast delivery - easy to install - really efficient service.”

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Posted 4 years ago

“Had a few hiccups setting up as pendant was faulty. Replacement sent very quickly and now seems to be functioning well. Service is excellent.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,896 reviews