“Purchased for my elderly Mum. Easy to set up and testing process also easy. We will now have piece of mind. Call centre operators all very pleasant and helpful. Thank you.”
“I am writing on behalf of my mother Sheila and it’s peace of mind for us both.
The device is neat and comfortable to wear and after a day she said “ I don’t notice I am wearing it”
As far as setting it all up the instructions are clear and when testing everyone was clear and friendly.
We have just got it for peace of mind and hopefully will never use it but knowing there is some one on the end of the line who is friendly and caring makes a big difference.”
“Excellent service. Very helpful staff. Joined Lifeline one day and the package with the kit and easy to follow instructions arrived as promised early the next morning. Easily installed that day.”
“Hello
My mother has dementia and sadly is not able to operate this correctly, do you have a returns policy?
Thank you in advance.
Christina
On behalf of Andrea Martin”
“I am amazed at the speed of the delivery less than a day. Such helpful team when registering. Quality product and so easy to set up. I feel very reassured. Thank you.”
“Researched all the different alarm providers. Lifeline24 has lived up to expectations. Phone line customer services were lovely and answered my questions and gave information I had not eve thought about. The order process was easy and as promised the ‘next day’ delivery arrived. The online paperwork after order was easy enough too. Finally the installation, set up and testing with the monitoring staff was a doddle. We are very happy with our Lifeline24 choice and my mother is too. She’s happy, we’re happy, so would definitely recommend.”
“Great service easy to fit
I required help in get a keysafe fitted and the staff member who helped me was great sorting the problem instantly
We had a false alarm but the system worked really well
Money well invested”
“Customer services were very helpful and rang back when they said they would. Ordering was straightforward and the equipment arrived very quickly. Setting up the equipment was fairly easy but my elderly parents wouldn’t have been able to do it. Testing the equipment went well but the line was a bit intermittent. I’ve moved the box so hope this improves the signal. So far so good !!”
