LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.67

4.7 Rating 7,887 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a fall 2 days ago in my back garden. I had my land line and mobile phones with me and having pressed my pendant you were able to speak to me through both lines while I was still on the floor. Fortunately I was able to contact a neighbour who has keys to my house and she got another neighbour to get me up . The ambulance came very quickly via yourselves, So I am very pleased with the service you are providing. Many, many thanks.”

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Posted 4 years ago

“Bought on behalf of my Mum who has gone to live with my sister and brother-in-law. The alarm arrived within 24 hours and was easily installed by my husband. The alarm gives my sister peace of mind that she can now walk the dog every morning with her husband bringing some normality back to their lives. Mum is also pleased that she doesn't have to have someone in the house all the time giving her back some independence within a caring environment. Consider price very reasonable.”

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Posted 4 years ago

“Excellent service so far. Very easy service to set up for my elderly neighbour from ordering to installing. She has great comfort in knowing somebody is there for her in an emergency at all times. The staff at Lifeline do speak slowly, loud enough for the hard of hearing with a friendly mannerism ....... this witnessed on testing the red button and queries over the telephone. We also purchased a key code box which Is very discreet . Great peace of mind for all concerned.”

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Posted 4 years ago

“Fantastic. Very helpful and friendly advisors. My daughter very happy I have the alarm. 10/10”

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Posted 4 years ago

“Delivery of base unit etc was very prompt, the day after completing the preliminary paperwork. Less than a day after ordering, the pendant was in full use. Fitting and testing were straightforward. Your operators during the testing process and also on the phone to arrange the addition of emergency numbers were courteous, friendly and helpful. I am pleased that I chose Lifeline 24. (One small point---I was surprised that there was nowhere on the forms for current medication.)”

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Posted 4 years ago

“Ordered just after 5pm after a very difficult day and arrived the following day as suggested. Amazing service. Thank you.”

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Posted 4 years ago

“We were looking for a supportive alarm device for our elderly father who lives alone and had started to have falls. We have found the service provided by Lifeline 24 to be excellent. They are courteous, understanding and our father's initial reluctance to have an alarm has been overcome as he knows that Lifeline 24 is there to help him.”

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Posted 4 years ago

“I’m very pleased with the alarm”

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Posted 4 years ago

“Great product & brilliant service”

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Posted 4 years ago

“I am very happy with my alarm but the wrist button is too sensitive as i have accidentally set it off twice in the first three days of wearing it”

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Posted 4 years ago

“Just what I needed for mum, I can leave her now knowing she can get help if needs it and cannot get to the phone.”

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Posted 4 years ago

“The person I initially spoke to was very helpful and answered all my questions. The alarm arrived the day after it was ordered and it was very easy to connect. The service was very efficient.”

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Posted 4 years ago

“I hope that I don't need to use it, although I have learnt how to use it and I would like to thank you for the speed which it was sent. Thank you”

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Posted 4 years ago

“I ordered this for my mum after my dad passed away and she was on her own. I had bought another make and model a few weeks before from another company. I could not make this work, so I sent it back. However, the delivery of Lifeline 24 was very quick, the set up was so simple and, although luckily, mum hasn’t had to use it yet, I’ve great hopes that the service if she should have to use it will be first class also.”

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Posted 4 years ago

“Very easy to set up. Quick professional response when we did the test.”

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Posted 4 years ago

“Easy to install and great knowing my Uncle can raise help now easily. At 95 and living alone it gives me peace of mind as I live 20 miles away.”

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Posted 4 years ago

“Will give me piece of mind that when I’m alone there will always be someone there who can help me”

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Posted 4 years ago

“Although the alarm was not delivered next day as promised (post office error) service has been faultless. Helpful. Clear operators on the testing. Nice company and peace of mind”

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Posted 4 years ago

“I am so pleased i have chosen the life line because obviously it was a shock at the age of 49 to have a strokei want to be as independent as i can be so when i havent got my support workers with me at night time as well when im on my own i can wear my lifeline and feel very safe knowing if i had a fall or needed someone i have contact straight away pressing it thks i feel alot better thks i dont feel so vunrable”

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Posted 4 years ago

Dear Claire, Thank you for your kind review. I am very pleased to hear that the alarm is helping you to feel safer when at home alone. I hope that the system continues to provide you with peace of mind. Should you have any further queries or concerns, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Peace of mind for my elderly mum and myself. Easy to install. Works even at bottom of her garden. Really pleased”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,887 reviews