“Excellent service, equipment arrived the next day as promised. Easy to set up and test - I had been reluctant to have a lifeline but following a nasty fall; I recognised that this was a sensible option to retain my independence at home - my family and I now feel more secure in the knowledge that I can get help in an emergency even if they are all at work.”
“Next day delivery, instructions very easy to follow. Test dial worked great and the staff member tested reach etc. First Class service. Mrs MJ Manchester”
“Delighted with Lifeline 24. Everything was very straightforward, even I could manage it.(I freak out at New gadgets). Helpful staff when testing it.I feel 100% safe now living alone, you can't put a price on that. Love the key safe no more worries about locking myself out.Highly recommend this company, which I am doing to my friends. Thank you.”
“Everything went very smoothly and efficiently, the box was very easy to install and the test process is thorough. It's impressive how far away the alarm works from the base unit.”
“My daughter was very concerned about me not having an Alarm.
To stop her worrying I looked up Lifeline 24 and finally agreed to have one.
I now have peace of mind, and realise she was right.”
“The service is excellent and the equipment was delivered the following day as promised. No complaints there, and a great peace of mind for me and my 98 year old mother. Not happy though with the key safe I was sold for £19 pounds. Very poor quality and can buy it on Amazon for £9. I bought a much better key safe on Amazon reduced from £30 down to £14. Looks very smart and easier to use. Would like lifeline to refund the £19 to my Mum.”
Dear Eileen,
Thank you for your feedback. I am pleased to hear that you have had an excellent experience with our service.
I am sorry to hear you are unhappy with the Key Safe you have received. Please do not hesitate to get in contact with our customer service team to arrange the return and refund.
In the meantime, please feel free to get in touch should you have any further queries or concerns.
Kind Regards,
Lifeline24
“Purchased for my mum, really easy to install, mum found easy to test and use. The call centre were lovely so gave mum peace of mind and the feeling of not being alone if she fell and couldn’t get up.”
