“Everything is now brilliant. Please ignore my ranting about no emails received, they were in my junk folder! Sorry! Staff are so friendly and helpful. System easy to set up. Testing was easy. Thank you.”
Dear Andrew,
Thank you for your review. I am very sorry to hear about your experience with the set up of the alarm.
This is certainly not the service we aim to provide. Your feedback has been passed to our management team for review so we can take steps to ensure this does not happen again.
Your feedback regarding our welcome form is very valuable to us as it helps us to provide a better service for future customers.
Please do not hesitate to get in contact should you have any further queries or concerns.
Kind Regards,
Lifeline24
“Excellent service delivering new alarm for my Dad. Easy to set up and test and peace of mind for me knowing there is help at hand if needed when he is alone.”
“Excellent service, exactly as described. Easy to set up & initial tests to confirm everything working were simple & straightforward. Thoroughly recommend.”
“The staff where nice, friendly, helpful and knowledgeable about the alarm system we needed for my dad. The setting up instructions where easy to follow and the testing was simple. When I wanted to change some information around the helpline done it straight away with no fuss. Now we have some piece of mind that if dad needs help he can just push the button to get help now.”
“It was very easy to order the lifeline, it arrived next day, simple to set up. The checks were quickly completed and so all done in 2 days! Now we have peace of mind. Thanks”
“It arrived overnight and was easy to install and test. Thankfully my father hasn't had to use it in an emergency yet. He wears it on his wrist and can't feel it at all, even in the night. It's a great comfort to know he now has help at hand round-the-clock.”
