“Very impressed with the alarm and also the monitoring centre, we have had the system just over a month in which time my Dad has had a couple of falls but managed to use his wrist alarm to call for help”
“We decided to purchase the Vibby Fall Detector Lifeline device following my father in laws recent stroke. It’s quick and easy to set up and most importantly It’s given my wife and her dad peace of mind, they are both sleeping a lot better know help is just a button push away.”
“Reliable equipment, easy to install & use. Quick response times for alarm activations. Friendly knowledgeable staff. Reasonable cost for a 24 hour service. Highly recommended.”
“I’m afraid my Lifeline 24 has not been a success. It appeared to be interfering with my wifi so I disconnected it. Now the wifi is working we have had two attempts to reconnect it but it doesn’t work.
When I have some spare time I will ring your helpline.
I like the little dished alarm.”
Dear Ursula,
Thank you for getting in touch.
I am very sorry to hear of the difficulties you have experienced with the setup of your alarm.
The alarms we use work completely independently from the broadband. In fact, you shouldn't even need to touch your internet connection in order to set up the alarm.
This would suggest there has been a slight error in the installation of your alarm - but should be a very quick and easy fix. I have contacted you through the email address you have provided in this review in the hopes of organising a call from a member of our friendly Techincal Team.
In the meantime, please do not hesitate to get in touch should you require any further assistance or wish to provide any further feedback.
Kind Regards,
Rebecca
“Very welcoming and friendly operators. Next day delivery of equipment which was easy to set up. Haven't needed emergency call-out yet but all contact with LifeLine24 staff so far has been easy and efficiently responded to.”
Dear Mrs Warner,
Thank you for your kind feedback.
I am very pleased to hear that our wonderful Alarm Response Centre has been very welcoming and friendly.
Thank you for your use of the Lifeline24 Alarm.
Please let us know if you ever need any assistance.
Kind Regards,
Rebecca
“So easy to set up although I'm glad my family did it for me. Ordered saturday and arrived Monday so now we all have peace of mind that I can get help 24hrs a day.”
Dear Mary,
Thank you for getting in touch and for leaving us your kind review.
I am pleased to hear that you found the setup easy and that the Alarm is now providing you all with peace of mind.
Please do not hesitate to get in touch should you have any further feedback.
Kind Regards,
Rebecca
“Ordered this for my mam so me and my sisters can be sure she is okay when we not there. It came the next day as promised and just tested it out. It is excellent service and equipment.”
Dear Olwen,
Thank you for your kind review.
I am pleased to hear of your experience with ordering your Mother's alarm. I hope it continues to provide you and your sisters with a sense of reassurance knowing it will always be easy for her to call for assistance.
Should you ever have any further queries or feedback please do not hesitate to get in touch.
Kind Regards,
Rebecca
