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Licensed London Taxi Reviews

5.0 Rating 425 Reviews

100 %

of reviewers recommend Licensed London Taxi

Company Reviews

Product Reviews

5.0

Based on 425 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Licensed London Taxi:

Book with an 'iconic' British black cabbie, our vehicles are kept in immaculate condition, luggage space more than the standard taxi, and can carry up to 6 passengers.

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Phone:

+ 44 (0) 7519 055 741

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Licensed London Taxi 5 star review on 15th October 2021

Jim Cunningham- Durham PCC Office

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user and I think this is a superb service, I will use again and recommend without any hesitation. The driver arrived perfectly on time, he helped onboard my mum in her wheelchair. Btw, The taxi was lovely and clean. Spot on service, especially if you need a vehicle which is suitable for wheelchair access.”

Posted 2 months ago

“Paul went beyond our expectations to accommodate our requests. He was on time, courteous and very personable. We highly recommend his company with high ratings. Thanks.”

Posted 3 months ago

“Car ID 75339, driver name Darren. This driver drove us around. So that he can earn more money, because otherwise I don't understand why. He passed the place where I was going, so I asked him if he knew where he was going and if he would stop. And he rudely replied that I don't know. I have done this same trip few times and I have always paid a maximum of £15. I paid over £20 with this driver”

Posted 3 months ago

Thank you for your review We don’t have cars in our fleet only licensed London taxis We also do not have driver on our fleet called Darren We can see also by your email address that you have never booked a taxi with us (we only undertake pre booked transfers) your experience wasn’t with our company

Posted 3 months ago

“Excellent service for a hospital visit at short notice, complicated by the need for a wheelchair service and difficult access from house to pavement. Charlie Glover went above and beyond to help us.”

Posted 3 months ago

“I can’t give enough stars to Licensed London Taxi, from an eventful train journey it was an absolute pleasure to be greeted by such a lovely, friendly, helpful driver. Throughout our London stay each of the drivers showed the same professional friendly manner. Nothing was a problem, communication of pickup times, timing, and safety all first class. The vehicles themselves I can’t rate highly enough. London you have been fantastic but not near as fantastic as the Licenced London Taxi drivers. ⭐️⭐️⭐️⭐️⭐️”

Posted 4 months ago

“Great service overall. Booking, at short notice, was straightforward. Rapid response, will be using the service again”

Posted 4 months ago

“Wheelchair passenger taken to hospital appointment. Excellent. On time, polite, helpful. Thank you Jason.”

Posted 4 months ago

“Had an excellent experience with London Taxi. Reasonably priced and the driver was superb. Definitely recommend!”

Posted 6 months ago

“Excellent customer service. Thank you Steve.”

Posted 6 months ago

“Always excellent service, right from booking a taxi to the prompt arrival of a taxi and excellent driver. Thoroughly recommend! Particular thanks to Steve Cash today. Thank you Steve.”

Posted 6 months ago

“Jon was fantastic, the journey was great and the cab itself was pristine. Thanks Jon!”

Posted 6 months ago

“On Oct.5Tony picked up Natalie and me fm our London hotel to take us to NCL. ABSOLUTELY! WONDERFUL! tour to ship. Went out of his way to show us highlights and information. When at ship again, personally made sure we were taken care of. He's the BEST! Maranee fm Florida,USA”

Posted 6 months ago

“Fantastic service! Jason came to my rescue when a different car service I'd booked for my wedding cancelled on me on the day. He was super friendly and I was so grateful for his last minute help.”

Posted 6 months ago

“Excellent quality from Jonathan Jones”

Posted 7 months ago

“It's all about the drivers. We want to thank Ray Hart for making our cab ride fun and insightful. We will continue to use LLBC in future visits to London. CHEERS YOUALL!”

Posted 7 months ago

“LLT, very spacious c a very good way to travel. Terry our driver today made it more interesting for us . He is so Jovial and full of life. I do recommend him for a better position if you do have a space for that . Terry was really good and helpful today.”

Posted 7 months ago

“We have tried a lot of different taxi companies for my dad's commute to work since he's become disabled. These guys are BY FAR the best! Easily contactable, every single driver is friendly and on time and are just in general a great experience. Great availability too with typical prices for this kind of transport. Would highly recommend and will be calling on again should we need them! Thanks so much guys!”

Posted 7 months ago

“Very professional reservation central. Easy to contact and helpful. The driver Tony was kind enough to answer my message to confirm the pick-up time. He was at our house some minutes in advance. Smooth ride to Heathrow. Could not have asked for more.”

Posted 7 months ago

“Arrived at Luton airport with my daughter after 9.00 pm and went straight to black cabs taxi rank and the driver didn't help us with heavy luggage in and out and also scammed me with money. P.S. Licensed London Taxis are an official black cab company at Luton Airport. We can transport you to and from the airport, immediately outside the terminal building. Thank you.”

Posted 7 months ago

Hi Kat I can see you edited your review and stated that LONDON licensed taxis are available outside LUTON airport for hire This is incorrect the Hackney Carriage vehicles there look the same but are in fact completely different because they are regulated by different authorities ours in LONDON being Transport for LONDON (clue is in the name ) It’s unfortunate that you had a bad experience with a LUTON regulated taxi driver maybe next time you should consider pre booking with us at LLT for your journey into London with the fare agreed prior so no surprises and you would also have the benefit of having the drivers details and a far greater experience We are proud of our Customer service here at licensedlondoontaxi.co.uk please check out the many genuine reviews below yours Best regards LLT

Posted 7 months ago

“the taxi was pre booked so was confident it would be ok. our flight was delayed but our driver kept in touch and was there to greet us on arrival. The drive home at almost midnight was smooth and faultless. i would recommend the service and would definitely use them again”

Posted 7 months ago

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Licensed London Taxi is rated 5.0 based on 425 reviews