“I called up to enquire about a jacket and as I live too far away to pop in. The young man, who I later found out his name was Bret could not be more helpful. He tried on a jacket that was in-store and described how it felt as we seemed to be similar build. On his recommendation I bought they jacket. It arrived the next day and I was smitten 10/10 for customer service and 100% customer satisfacction from me. I do hope you enjoyed the box of "Thank You" choccies I sent you as a gesture of gratitude...?
Liam, Henley on Thames.”
“The jacket I ordered arrived earlier than expected. First class product priced reasonably. It fits perfectly.
Couldn't be more satisfied. Well done, Leonard Silver! You got yourself a returning customer.”
“Lovely pair of brogues fast delivery kept up to date on everything the only issue is in the picture they look a brighter colour blue they are darker in normal light”
“Amazing service and friendly staff. I needed a full suit for the next day and managed to find mine here. Staff were happy to help me find and choose a suit. The adjustments needed were done and ready to collect same day just next door to the branch. Can’t recommend enough.”
“Care and attention to detail from first contact with good quality garments either on sale or made available to order. There is a proper tailor on site too, unlike some men's outfitters.”
“Very friendly and helpful with all my purchases, also giving professional advice, thank you, the point system is a very good incentive, regards Wayne”
“Very pleased about everything related to my experience of buying a navy Tweed jacket from Leonard Silver - the website ordering experience was good, delivery was prompt, and the jacket looks fantastic! Would definitely recommend.”
