Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.49

4.5 Rating 5,107 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 5,107 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

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Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good and easy up to the point I accepted the quote and price, and signed up. They came back to say couldn’t do what they had quoted now with the company they were using for the car I’d chosen. I was offered a contract paying 3 times the upfront price I had asked for. There was no other offer available I was told . The agent could not seem to understand why I was not willing to pay £750 upfront as well as their fee of £216 even though I had initially signed up for only £250 first month payment upfront. I explained that I had not planned for a nearly £1,000 outlay that month but was made to feel as if I was silly not to accept what was offered., and felt I was being pressured to say yes. They even questioned if I would have accepted the original offer if available (of course I would have) as if I was just messing them around. Eventually after a difficult phone call, I told them that I was going to leave it as what I had seen advertised was not available. I went elsewhere the next day to a company recommended to me by a colleague and ordered a car & terms I wanted straight away. I know Leasing.com has a very good reputation, and the new car lease company I’m using confirmed this, but my experience was not good, which is a shame.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please can you pop us an email to help@leasing.com with further details so we can look into this? Many thanks, The Leasing.com Team

Posted 4 years ago

“So far so good. Competitive quotes. Awaiting further info”

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Posted 4 years ago

“Great variety but one day a car is one price then the next its £25 a month more!? Go figure.”

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Posted 4 years ago

Hi Liam, Thanks for your review, Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“My first port-of-call to compare lease deals but I don’t want to create an account just to read responses from advertisers.”

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Posted 4 years ago

Hi Stuart, Thank you for your review. We ask enquirers to create an account so that they can manage all of their enquiries with different advertisers in a single place. If you'd prefer not to create an account, our advertiser(s) do still receive your contact details and are able to contact you directly. If there is anything else we can help with please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“Easy to use”

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Posted 4 years ago

“Some of the features would not work for the items I had visited which made things more difficult than expected/necessary”

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Posted 4 years ago

Hi James, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 4 years ago

“The leasing of the car is not yet complete. Generally it is too early to give a review.”

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Posted 4 years ago

“to early to say”

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Posted 4 years ago

“Could be easier to add extras ie privacy glass”

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Posted 4 years ago

Hi Shaun, Thanks for your review At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 4 years ago

“Cant log in”

Helpful Report

Posted 4 years ago

Hi Jill, Thank you for your review. We are sorry to hear you are having issues logging into your Leasing.com account. Please can you pop an email to help@leasing.com with further details so we can look into this for you. Many thanks The Leasing.com Team

Posted 4 years ago

“advertising things they haven’t got is a waste of everyone’s time .”

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Posted 5 years ago

Hi Greg, Thanks for your review, I'm sorry to hear you've had a negative experience whilst using our site. Some deals shown on the site, especially in stock deals, will have limited availability. Therefore it may not be possible to get the deal you want if the stock has already been sold. If you need any further information regarding this, please feel free to email help@leasing.com. Many thanks The Leasing.com Team

Posted 5 years ago

“I have only browsed for a lease deal so have not received a firm quote so cannot make afull review”

Helpful Report

Posted 5 years ago

“Good it combines all deals for a car/ model but often find that filter criteria reset midway through my search which is a bit annoying”

Helpful Report

Posted 5 years ago

Hello Thank you for your review. We're sorry to hear you are having issues navigating your way through the site. Please can you contact help@leasing.com with further details of the issues you are experiencing and we will look into this. Many thanks, The Leasing.com Team

Posted 5 years ago

“Visited leasing.com website following a read of the MSE website. Leasing.com was easy to use and came up with competitive rates. I await contact from a dealer following my enquiry and it remains to be seen whether the cars are actually available or not.”

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Posted 5 years ago

“The proof of the pudding etc”

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Posted 5 years ago

“Difficult to navigate through the e process to arrive at the point where the real action leads to required results”

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Posted 5 years ago

Hi Michael, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact clientservices@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 5 years ago

“What could be improved is if there is a section to make changes to interior exterior and stating the prices for this x”

Helpful Report

Posted 5 years ago

Hi Grace, Thanks for your review At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email clientservices@leasing.com Many thanks The Leasing.com Team

Posted 5 years ago

“There should be a search filter for electric only cars and data on real life range and speed of charging.”

Helpful Report

Posted 5 years ago

Hi Tim, Thanks for your review At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email clientservices@leasing.com Many thanks The Leasing.com Team

Posted 5 years ago

“good site, and comparable to other sites and better”

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Posted 5 years ago

“First time using leasing”

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Posted 5 years ago

Leasing.com is rated 4.5 based on 5,107 reviews