LAURA BOND Reviews

Name: LAURA BOND
Rating: 4.80

4.8 Rating 1,448 Reviews

95 %

of reviewers recommend LAURA BOND

4.8

Based on 1,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased sale item on line very pleased with earing , fast delivery , item as described”

Helpful Report

Posted 9 months ago

Hi Ellen, Thank you so much for your fantastic 5 star review. We are thrilled to hear that you were pleased with your purchase and that the earrings exceeded your expectations. Best wishes, Team LB x

Posted 9 months ago

“I had a lovely time at Laura Bond. The staff were all very friendly and helpful. I chose the most gorgeous gold mermaid stud and could not be happier with the quality. Sarah did my piercing and she was so friendly and informative. I’ll definitely be back for another piercing soon!”

Helpful Report

Posted 9 months ago

Hi Jessica, Thank you so much for taking the time to give us a 5 star review. We truly appreciate it! We are thrilled to hear that you had a lovely time with us and that our staff were able to provide a friendly and helpful service. It's wonderful to know that you are extremely satisfied with the quality of the gorgeous gold mermaid stud you chose. We will make sure to pass along your kind words to Sarah, who did your piercing. She will be happy to hear that she made your experience enjoyable and informative. Thank you for considering us for another piercing in the future - we look forward to seeing you again soon! Once again, thank you for your amazing review. It means a lot to us! Best wishes, Team LB x

Posted 9 months ago

“The staff at Laura Bond are so friendly and welcoming! Of course the jewelry is stunning, but I was just so impressed with my interactions with everyone from the moment I walked through the door.”

Helpful Report

Posted 9 months ago

Hi Mary, Thank you so much for your wonderful 5 star review. We truly appreciate your kind words and support. It brings us great joy to hear that our friendly team made a positive impact during your visit. We look forward to seeing you again in the future and ensuring your experience remains delightful from the moment you step through our door. Once again, thank you for your glowing review. We truly appreciate your support. Best wishes, Team LB x

Posted 9 months ago

“Laura Bond not only makes stunning pieces but their costumer service is also exceptionel. One of my earings had a very strange fault. Emma very kindly organised a free return and when the earing was indeed found faulty, she send out a replacement. Now I can wear my matching set again every day!”

Helpful Report

Posted 9 months ago

Hi Myrna, Thank you so much for your incredible 5 star review. We deeply appreciate your support and loyalty as a customer. We are thrilled to hear that you had such a positive experience with us and that you love our stunning pieces. We are sorry to hear about the strange fault in one of your earrings, but we are glad that Emma was able to assist you promptly. Now you can enjoy wearing your matching set every day again! Best wishes, Team LB x

Posted 9 months ago

“Absolutely fabulous!!! I'm delighted with my piercings and earrings. My granny pierced my ear lobes when I was a baby but now I'm almost 68 and really wanted a second lobe piercing in each ear and an extra somewhere else in just one ear. I'd been considering tragus or helix but Sarah Crowe gave me super advice so I opted for a conch in my left ear. It's a week later and all 3 piercings are healing nicely, the earrings look amazing; they're small, discreet and perfect. I'm over the moon and absolutely chuffed to bits. Thanks Sarah Crowe, great job.”

Helpful Report

Posted 9 months ago

Hi Helen, Thank you so much for taking the time to leave us a 5 star review. We truly appreciate your kind words and we're so glad to hear that you had a fabulous experience with us. We're delighted to hear that you are loving your piercings and earrings. It's amazing to know that after so many years, you decided to get a second lobe piercing in each ear and an extra piercing somewhere else in just one ear. The conch piercing you opted for in your left ear sounds like a great choice! We're also thrilled to hear that Sarah Crowe provided you with super advice and that all three piercings are healing nicely. Best wishes, Team LB x

Posted 9 months ago

“Fantastic experience, in love with my piercing and cannot wait to get more!!! Couldn’t recommend Laura Bond enough, the jewellery is beautiful and staff are so friendly, didn’t want to leave!”

Helpful Report

Posted 9 months ago

Hi Leanna, Thank you so much for your amazing 5 star review. We are thrilled to hear that you had a fantastic experience and that you are in love with your piercing. Your kind words and recommendation mean the world to us. We look forward to seeing you again soon and helping you add more beautiful jewellery to your collection. Best wishes, Team LB x

Posted 9 months ago

“Delivery was quick and the earring is so pretty. Tiny but really stands out in my ear stack. Thanks”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for taking the time to leave us a 5 star review. We sincerely appreciate your feedback and are thrilled to hear that you loved your purchase. We are glad to know that our delivery service was quick and efficient, ensuring that you received your order promptly. Moreover, we are delighted that the earring surpassed your expectations and added a beautiful touch to your ear stack. Best wishes, Team LB x

Posted 9 months ago

“I get absolutely all of my earrings from LAURA BOND. I have consistently ordered from them and have never had a bad experience. I have worn the jewellery for years with no trouble whatsoever. I have almost 30 piercings and love to mix and match and I trust this brand entirely.”

Helpful Report

Posted 9 months ago

Hi Alexandra, Thank you so much for your incredible 5 star review. We truly appreciate your continuous support and we're thrilled to hear that you have never had a bad experience with us. We're absolutely delighted to be your go-to destination for earrings, and we're honored that you trust our brand entirely. Your loyalty means the world to us. Thank you once again for your kind words and for being such a valuable customer. We look forward to seeing what you add to your collection next. Best wishes, Team LB x

Posted 9 months ago

“I adore this company! The jewellery is stunning, the prices are reasonable, and the customer service is exceptional. I reside in the US, and my orders consistently arrive within five to seven days.”

Helpful Report

Posted 9 months ago

Hi Gail, Thank you so much for your 5 star review. We greatly appreciate your kind words and recommendation. We're absolutely thrilled to hear that you adore our company and that our jewellery has captivated you with its stunning beauty. We're also delighted to hear that our customer service has left a lasting impression on you. Ensuring exceptional service is a top priority for us, and we're pleased to have met your expectations. Delivering your orders promptly is also something we strive for, even when shipping across borders. It's fantastic to know that your orders consistently arrive within five to seven days. Best wishes, Team LB x

Posted 9 months ago

“Ordered 9 pieces of jewellery in yellow gold. Arrived in a beautifully packaged box and securely in jewellery boxes. The jewellery pieces were even more elegant and beautiful in person. Very sturdy and easy to place! Highly recommend the quality and service provided.”

Helpful Report

Posted 9 months ago

Hi Kaila, Thank you so much for your wonderful 5 star review. We truly appreciate your feedback and are thrilled to hear that you were delighted with your purchase. We are glad that our team could provide you with a beautifully packaged box and securely packaged jewellery boxes. We take great pride in ensuring that our products arrive safely and in pristine condition. It's fantastic to hear that the jewellery pieces exceeded your expectations in terms of elegance and beauty when seen in person. Thank you once again for recommending our brand and praising our service. Best wishes, Team LB x

Posted 9 months ago

“Love Laura bond! Wouldn’t shop anywhere else!!”

Helpful Report

Posted 9 months ago

Hi Louise, Thank you so much for your amazing 5 star review. We are thrilled to hear that you love our store and wouldn't shop anywhere else. It means the world to us that you are such a loyal customer. We greatly appreciate your continued support and are always here to provide you with the best shopping experience possible. Best wishes, Team LB x

Posted 9 months ago

“A very lovely group a ladies. They made me feel welcome. They were clear with all the procedures and they made me feel at ease.”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for your wonderful 5 star review. We sincerely appreciate your kind words and are thrilled to hear that you had a great experience with our lovely group of ladies. We are so glad that we were able to provide clear procedures and create a comfortable environment for you. We truly value your support and hope to have the pleasure of seeing you again in the future. Best wishes, LB x

Posted 9 months ago

“Recently bought one of the sample necklace pendants. It’s look absolutely stunning. Love it! Will have to buy a necklace chain to match soon ❤️”

Helpful Report

Posted 9 months ago

Hi Egle, Thank you so much for giving us a lovely 5 star review. We are thrilled to hear that you recently purchased one of our sample necklace pendants and found it absolutely stunning. Your love for it truly warms our hearts! Thank you once again for your kind words and for choosing us. We appreciate your support! ❤️ Best wishes, Team LB x

Posted 9 months ago

“The nose stud I bought was beautiful, I have had a lot of lovely compliments since wearing it. Very fast dispatch with good communication.”

Helpful Report

Posted 9 months ago

Hi Annette, Thanks so much for giving us a wonderful 5 star review. We are thrilled to hear that you loved the nose stud you purchased from us. It's great to know that you've been receiving lovely compliments while wearing it. We truly appreciate your support and hope to see you again soon! Best wishes, Team LB x

Posted 9 months ago

“Beautiful earrings and huge selection, you pay for quality and that's exactly what you get. Very happy with my new earring :)”

Helpful Report

Posted 9 months ago

Hi Kalina, Thanks so much for the fantastic 5 star review. We genuinely appreciate your kind words and are thrilled to hear that you are satisfied with your new earrings. We couldn't agree more that our collection offers beautiful earrings and an extensive selection. Best wishes, Team LB x

Posted 9 months ago

“Bought for my daughter, she absolutely adored it. Beautiful piece and fantastic service”

Helpful Report

Posted 9 months ago

Hi Jo, Thank you so much for your amazing 5 star review. We truly appreciate your feedback and are thrilled to hear that your daughter absolutely adored it. Best wishes, Team LB x

Posted 9 months ago

“Perfect! And super quick delivery. Very pleased.”

Helpful Report

Posted 9 months ago

Hi Laura, Thank you so much for your amazing 5 star review. We truly appreciate your support and are thrilled to hear that you were pleased with your order. Best wishes, Team LB x

Posted 9 months ago

“Simply stunning! I have been looking at the pieces for so long. So delicate and beautiful. When they both came into the summer sale, I ordered them immediately. The follow up emails and tracking information was excellent too. Beautifully wrapped and a real treat to myself!”

Helpful Report

Posted 9 months ago

Hi Carole, Thank you so much for your incredible 5 star review. We are thrilled to hear that you found the pieces simply stunning and have been admiring them for quite some time. We couldn't be happier that you took advantage of our summer sale and ordered them right away. We're delighted that you also appreciated our excellent follow-up emails and tracking information. Ensuring a smooth and hassle-free shopping experience is always our ultimate goal. Best wishes, Team LB x

Posted 9 months ago

“I have been looking for affordable solid gold initial for such a long time - and what I found at Laura Bond's shop is probably 100 time better than what i was after - so pretty, so dainty, so sparkly and such affordable price! I have a few more items in my basket and can't stop checking them out. Not to mention the packaging was beautiful and so personal - absolutely gorgeous! Thank you- so happy I found your online shop! I know where I'm heading to for a shopping spree the minute I visit Edinburgh 🤍✨”

Helpful Report

Posted 9 months ago

Hi Kalina, Thank you so much for your incredible 5 star review! We are beyond thrilled to hear that you had such a positive experience with our shop. It's amazing to know that you found the affordable solid gold initial you had been searching for, and that it exceeded your expectations in every way. We take pride in offering beautiful, dainty, and sparkly pieces at affordable prices. We're delighted that you have a few more items in your basket and can't stop checking them out. We can't wait for you to add them to your collection! We're also thrilled to hear that you loved the beautiful and personal packaging. We believe that every detail matters, and we strive to create a memorable and delightful experience for our customers. Thank you once again for your kind words and for choosing us. We look forward to your visit to Edinburgh, and we can't wait to provide you with a truly enjoyable shopping spree. Best wishes, Team LB x

Posted 9 months ago

“I’ve admired the Laura Bond jewellery for some time, downsized my post for my helix with a new Hera piece recently and the quality is amazing. Much better than some other high street brands!”

Helpful Report

Posted 9 months ago

Dear Lisa, Thank you so much for leaving us a fantastic 5 star review. We truly appreciate your support and kind words about our jewellery. It means a lot to hear that you have been an admirer of our brand for some time and decided to downsize your helix post with our new Hera piece. We're thrilled to know that the quality exceeded your expectations, surpassing even some of the other high street brands out there. Once again, thank you for your support. Best wishes, Team LB x

Posted 9 months ago

LAURA BOND is rated 4.8 based on 1,448 reviews