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LampShopOnline Reviews

4.6 Rating 14,439 Reviews
F
Happiness Grade
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Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,\nSelby Road, Garforth,\nLeeds

F

Refund - Difficult

30.00%
Industry Average
I returned 12 incorrect lamps (due to my misorder) and I have no received a refund or any response.
posted 2 months ago - Nathan
İ order few weeks ago but i ordered wrong item and send it back and pay it for sending no one back to me and I didn’t get refund yet
posted 3 months ago - Mursel Arici
Item never received still waiting for refund
posted 4 months ago - Bahkta
00pm to report the issue and was told the items could not now be delivered until Monday, (three Days away) but they would refund the shipping costs.
posted 6 months ago - 12
Very poor service in comparison with a similar company who responded within 48 hours and issued a refund with no trouble whatsoever.
posted 9 months ago - Graham Roxburgh
Ive had two tubes delivered broken now been told getting refund which i havent got i would not recomend this company at all
posted 11 months ago - Martin
I’m really disappointed because I sent email explaining my dissatisfaction with your product. Two of them were broken and I would like to ask for a refund or a new product.
posted 11 months ago - Hossein
Extremely Poor after service from these guys. They like to quickly take your money, but seem to think that you are lying about a faulty item, saying that they will have them tested. REALLY, like I've got nothing better to do than claim a Refund with all the hassle. This must be their way of wearing customers down so they don't claim a refund. Very poor customer service.
posted 1 year ago - Suhelur Rahman
Purchased some light bulbs but unfortunately was unsuitable, I contacted and asked if they could be returned for a refund, I was sent the return address and told this wasn't a problem.
posted 1 year ago - Christian
I have already written to you about my experience I was dissappointed that I never recieved what I ordered. I contacted one of your colleagues by phone who checked that you were out of stock of the bulbs that I ordered, The bulbs I recieved instead were not suitable for our needs, i returned them to you hoping for a refund.
posted 1 year ago - GEOFFREY