LampShopOnline Reviews

“ Item never received still waiting for refund ”

“ Very poor service in comparison with a similar company who responded within 48 hours and issued a refund with no trouble whatsoever. ”

“ Ive had two tubes delivered broken now been told getting refund which i havent got i would not recomend this company at all ”

“ I’m really disappointed because I sent email explaining my dissatisfaction with your product. Two of them were broken and I would like to ask for a refund or a new product. ”

“ Extremely Poor after service from these guys. They like to quickly take your money, but seem to think that you are lying about a faulty item, saying that they will have them tested. REALLY, like I've got nothing better to do than claim a Refund with all the hassle. This must be their way of wearing customers down so they don't claim a refund. Very poor customer service. ”

“ Purchased some light bulbs but unfortunately was unsuitable, I contacted and asked if they could be returned for a refund, I was sent the return address and told this wasn't a problem. ”

“ I have already written to you about my experience I was dissappointed that I never recieved what I ordered. I contacted one of your colleagues by phone who checked that you were out of stock of the bulbs that I ordered, The bulbs I recieved instead were not suitable for our needs, i returned them to you hoping for a refund. ”

“ Items received are damaged, still waiting for a refund. Customer service do not care. Will never use again. ”

“ Unfortunately I never received it. As it was sent to a completely different address, so I had to buy another one! I can't even send the item back for a refund as I do not have it. I'm not happy about this at all! ”

“ Frustrated. there was no way to get a delivery notification from the courier, so they literally asked me to stay home 24/7 waiting. ridiculous. after waiting 4 working days to get my order delivered, i received it damaged and not usable. Have sent an email for refund but no follow up. ”