“
Ordered on Tuesday ready for dispatch on a Thursday for a Friday Delivery. double checked on the Thursday with a phone call to confirm the delivery is still on schedule.
Friday 3pm comes and no delivery.
Informed by phone call that there is no stock.
Refund issued straight away but that doesn't help for a job that they are needed for the next day
”
posted 1 week ago
- Dean Holloway
“
Very poor, ordered 6 months ago still not recived. Want a refund but get no reply back
”
posted 3 weeks ago
- Anonymous
“
I bought panel light was not working want refund still waiting
”
posted 2 months ago
- Anonymous
“
Item never received still waiting for refund
”
posted 1 year ago
- Bahkta
“
Very poor service in comparison with a similar company who responded within 48 hours and issued a refund with no trouble whatsoever.
”
posted 1 year ago
- Graham Roxburgh
“
Ive had two tubes delivered broken now been told getting refund which i havent got i would not recomend this company at all
”
posted 1 year ago
- Martin
“
I’m really disappointed because I sent email explaining my dissatisfaction with your product. Two of them were broken and I would like to ask for a refund or a new product.
”
posted 1 year ago
- Hossein
“
Extremely Poor after service from these guys. They like to quickly take your money, but seem to think that you are lying about a faulty item, saying that they will have them tested. REALLY, like I've got nothing better to do than claim a Refund with all the hassle. This must be their way of wearing customers down so they don't claim a refund. Very poor customer service.
”
posted 1 year ago
- Suhelur Rahman
“
Purchased some light bulbs but unfortunately was unsuitable, I contacted and asked if they could be returned for a refund, I was sent the return address and told this wasn't a problem.
”
posted 2 years ago
- Christian
“
I have already written to you about my experience I was dissappointed that I never recieved what I ordered.
I contacted one of your colleagues by phone who checked that you were out of stock of the bulbs that
I ordered,
The bulbs I recieved instead were not suitable for our needs, i returned them to you hoping for a refund.
”
posted 2 years ago
- GEOFFREY