lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.49

4.5 Rating 1,007 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,007 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 18th May 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The halogen fridge lamp arrived within days - but didn't work! A replacement was sent to me, and that works fine. Almost £17 with postage seems pretty expensive.”

Helpful Report

Posted 11 months ago

Hi Harry, I have checked your order and can see that we sent a free replacement bulb to you . We didnt charge you for the second bulb. Please do get in contact if you think this is incorrect Best Regards Service Team

Posted 11 months ago

“The lightbulbs are what I wanted and at a good price. However, I placed a second order to add to the first one to take advantage of free shipping. The bulbs were all sent together as one parcel but despite emailing three times my request for the postage refund has been ignored. Not brilliant.”

Helpful Report

Posted 1 year ago

Hi , Thanks for letting us know. Our warehouse team had already picked and packed your first order and it had been collected on the first postal collection of the day so we were unable to add your second order to it Best regards Service Team

Posted 1 year ago

“You could have tracked the purchase more and given me more updates on where the good was after shipping. After telling me it had been shipped, I heard nothing more. It arrived after a week but I could have been anywhere”

Helpful Report

Posted 1 year ago

Hi David, Thank you for the review and suggestion. We will talk with our developers to see if we can add tracking to the despatch email to enable you to track your goods more closely Best Regards Service Team

Posted 1 year ago

“Great products but very slow delivery”

Helpful Report

Posted 1 year ago

“Great speedy delivery. However, the item was a daylight lightbulb for working on artwork. There is writing right across the actual top of the bulb which reflects onto the artwork rendering the daylight from the bulb useless!”

Helpful Report

Posted 1 year ago

Hi Jill, Ah thats not good . You are welcome to send these back to us and we will issue you with a refund if you are unable to use them Best Regards Service Team

Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,007 reviews