Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,038 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some hard-to-come-by fluorescent tubes. They arrived damaged. I believe that it was the courier that did this as the package was taped on the outside in the middle. When I contacted Lamps2udirect, they responded quickly with a replacement. It was perfect. I cannot fault their customer service. I would use them again.”

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“Excellent customer service, went above and beyond to send out my light bulbs in time. Excellent service, good quality bulbs and a great price! Thanks”

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“Great customer service.”

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“The service i received was absolutely brilliant, thank you.”

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“Very good range prompt delivery competitive prices hope the tubes have a long life ?”

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“perfrct services”

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“Ordered from them a few times. Always speedy delivery”

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“Very helpful on the phone Sorted out my error when ordering. A family run business with great customer service”

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“Easy transaction quick delivery”

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“Very helpful with query over mixup but all sorted quickly and with no fuss Delivery on schedule and item works great also a lot brighter than previous installation Thanks”

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“Efficient, polite, professional.”

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“Very happy with my order. Everything was spot on.”

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“loving the wall light cameras.”

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“Price , communication and product spot on, delivered as said - cant fault them”

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Thank you so much for your fantastic 5-star review, Darren! We're thrilled to hear that you found our pricing, communication, and product quality to be spot on. It's great to know that your order was delivered as promised and that we met your expectations. Your satisfaction means the world to us, and we truly appreciate your positive feedback. If you need any further assistance or have any questions in the future, feel free to reach out. Warm regards, Team Lamps2udirect.com

“Very good seller. highly recommended!”

Helpful Report

Thank you for the wonderful 5-star review, Zahrul! We truly appreciate your kind words and recommendation. It’s fantastic to know that you had a positive experience with us. Your support means a lot, and we're here to help anytime you need us in the future. Best wishes, Team Lamps2udirect.com

“Replacement light tube arrived on time , very well packaged with.clear markings of being a fragile item. All fine.”

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Thank you for your glowing 5-star review, Patrick! We're thrilled to hear that your replacement light tube arrived on time and was well packaged. We take great care in ensuring our items are marked as fragile, and it’s fantastic to know that this made a difference for you. Your feedback is greatly appreciated, and we’re always here to assist you with any future needs. Best wishes, Team Lamps2udirect.com

“Many thanks for the safe delivery of items”

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Hello Russell - The delivery address was missing from you order - We emailed you weeks ago for confirmation of the address and we have not heard back. There is no phone number on your order, so we can could only contact you via email - Please come back to us ASAP as the items you ordered are here and ready for despatch and have been since you ordered - Lamps 2U Info Thu, May 15, 11:56 AM to russell Hi Russell Thank you for your order. Could you please confirm full delivery. This has not been shown on your order. We can then dispatch your goods. Kind regards www.lamps2udirect.com

“I received an excellent service from Lamps2udirect. Their customer service was superior and I would highly recommend them.”

Helpful Report

Thank you so much for your wonderful 5-star review, Amanda! We're delighted to hear that you received excellent service and that our customer service met your expectations. Your recommendation means a lot to us, and we’re always here to provide support whenever you need it. We truly appreciate your kind feedback! Warm regards, Team Lamps2udirect.com

“Excellent service.”

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Thank you for your amazing 5-star review! We're delighted to hear that you had an excellent experience with our service. Your support means everything to us, and we're here to help if you need anything in the future. Warm regards, Team Lamps2udirect.com

“Came well packaged and as described”

Helpful Report

Thank you for your wonderful 5-star review, Catherine! We're delighted to hear that your order arrived well packaged and as described. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any questions or need assistance in the future, don't hesitate to reach out! Warm regards, Team Lamps2udirect.com

Lamps2udirect.com is rated 4.5 based on 6,038 reviews