Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Leather Hand Luggage in Olive Green is excellent, good quality leather and unusual colour. Purchased in the sale so great value for money too. Very pleased, thank you.”

Helpful Report

“purchased sheepskin lined slippers. excellent product, these are the warmest slippers I have ever owned and very comfortable. They arrived on time and well packaged. overall a good shopping experience, thanks”

Helpful Report

“Excellent bag bought for my husbands birthday. He is extremely pleased with it”

Helpful Report

“Had to buy a jacket in a hurry at the Southport store. Amazing personal service from Emma and Irene who helped me chose the right garment, I felt as if I was in a bespoke outfitters. I ended up with a superb garment at a very reasonable price for the quality and left knowing that I will return for a further purchase in the future. I wish more high street shops offered this kind of service and commitment to customer care and satisfation. Many thanks.”

Helpful Report

“Amazing quality leather jacket, especially for that price on winter sale, love the look, design, how it even smells and how comfy it is. Got compliments from friends straight away after wearing it for the first time. Ordered size 46 as my regular and it fits well. Delivery was quick, no problems at all. This was my second purchase from Lakeland and for sure not the last one. Recommend!”

Helpful Report

“The messenger bag arrived very quickly, beautifully wrapped and of high quality. Our son was most impressed with his birthday gift. Keep up the good work.”

Helpful Report

“Lovely quality leather is used. A store nearer to Birmingham would be good.”

Helpful Report

“As always with Lakeland the leather is beautiful quality & always fits perfectly!”

Helpful Report

“Lovely jacket that fits perfect at the right price. Thank you”

Helpful Report

“Package arrived as expected and in good condition. Robel trousers do not disappoint!”

Helpful Report

“I ordered this for my son and he loves it, very good price, and the fit is true to the size as was the description. Nice colour and lovely quality leather and sheepskin, will last years”

Helpful Report

“Lovely belt, good value for money and excellent service.”

Helpful Report

“My purchase arrived in good time. The boots were exactly as advertised. I particularly liked the hand written letter I received with them.”

Helpful Report

“The products are lovely but the delivery service using UPS is woeful. Tracking number useless & no notifications”

Helpful Report

“I ordered the black patent leather boots with a leopard print trim. Absolutely loved the boots, however they were too big. I returned them and decided not to buy a smaller size.”

Helpful Report

“I purchased an over-the-shoulder mobile phone case for myself last month and I was extremely pleased with it. In fact, I had to send for another one for my husband, who like me, is constantly losing his phone. Now we know exactly where our phones are all the time and we don't have to ring the phone numbers to find them. The case is well made of soft leather and beautifully lined inside. I would highly recommend the mobile phone case to anyone.”

Helpful Report

“A very good product and at a sensible price It makes nice change to get value for your money”

Helpful Report

“My bag is well made and the quality is excellent. The service and the bag were all 5*.”

Helpful Report

“Beautiful jacket at a very reasonable price, prompt delivery too”

Helpful Report

“One of my best investments (shearling aviator jacket) ever in terms of warmth, everyday wear,quality tailoring and craftsmanship. I feel as if I'm wrapped in a blanket when I face the cold weather outside! The fact that it was almost half price in the Lakeland sale was a boon and the speedy delivery of my order from Lakeland will encourage me to buy from this company in the future !”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews