Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. A return was responded to very professionally and promptly replaced. What’s more, someone who actually deals with queries actually answers the phone - how amazing is that?”

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“Beautiful bag lovely soft leather, bought as a gift for my daughter in law but I'm tempted to get one for my self 😁.delivered quickly and left in agreed safe place. Thank you 😊”

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“I received exceptional service from Lakeland Leather recently regarding problems with delivery. They went over and above my expectations and shipped a replacement order which I received the next day. The handbag itself was of excellent quality. I can certainly recommend Lakeland Leather both for its quality of goods and exceptional customer service”

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“Great quality handbag. The leather is very soft and supple, and the colour vibrant. I can see this bag lasting for many years.”

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“Very impressed with quality of leather jacket & also service excellent”

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“Bought one of your bags many years ago, great quality and now starting to show a little wear, so just had to get another 😊”

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“I bought the handbag as a Christmas gift for my daughter, I know she will be delighted with it. The quality is always good with Lakeland.”

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“Unfortunately my experience with lakeland wasn't a good one, I had a problem with my delivery and received a refund when not requested, never received my bag, very disappointed”

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“I ordered the Dearham Sheepskin duffle coat online. Easy ordering process and delivery arrived on time. I am thrilled with the coat. Superb quality and extremely warm. Exactly as described online.”

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“Absolutely brilliant, exactly as described,5*. I am very happy, this is a Xmas present for my husband and I know he will love, it's perfect. Thank you.”

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“I purchased a beautiful leather phone holder with shoulder strap, which I am delighted with. It is ideal for when out walking because it keeps my phone accessible, but out of the way when worn across body. I love the colour and the leather is so soft, lightweight and tactile. My phone fits exactly (unlike previous items I have purchased, which were either too big or extremely tight) and it is a pleasure to use. The item was dispatched quickly and without fuss. I was kept well informed by Lakeland Leather as to progress of my order. I would have no hesitation in using the company again. Many thanks!”

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“Superb service The helpfulness of the shop assistants was excellent I ended up ordering online as I couldn't make my mind up and the leather jacket arrived super quick and is excellent quality, would highly recommend Lakeland”

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“I bought the "hurricane bomber jacket" during the black friday sale. have to admit, even with the sale price, it was top of what I wanted to pay for a jacket. there was a lot of competition for cheaper prices... however, I couldn't find anything with the cut of the hurricane. so, I took a gamble and ordered. came the day after (delivery included). even the box looked quality, on opening the jacket was perfectly folded. on trying it on. wow. the sheerling was soft and warm, leather supple. looked exactly like it did on the model. very happy with my purchase...”

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“Lovely bag bought as a gift for daughter, excellent service and good value.”

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“Prompt, efficient service. The boots were exactly as advertised. Very good quality.”

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“My handbag is beautiful quality and soft. I love it.”

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“Very quick to dispatch item and excellent quality of product. Would shop here again.”

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“This gilet is the softest of leathers. Beautifully warm and comfortable. Arrived in time for the cold spell. I don't want to take it off”

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“Great jacket great service. My wife really loves it says it’s so warm.”

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“Love the handbag. Really soft leather. Nice size. Very pleased with,will consider Lakeland Leather again when wanting a new bag.”

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Lakeland Leather is rated 4.8 based on 7,444 reviews