Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Carlisle shop and have some fabulous leather coats, super suits, jackets, shirts, T-shirts, luggage, bags and shoes - all bought there. I ordered some boots online and picked them up in Carlise yesterday. Brilliant price for suede and leather boots. As usual, the staff are wonderful there - friendly and very helpful. Lakeland is definitely my favourite shop in the town.”

Helpful Report

“Easy online service. There was a delay on delivery which I was emailed to update from Lakeland Leather, still fast delivery though! Great quality products. Happy with items and service every time!”

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“first time I have bought from you, very pleased! delighted with my coat, delivered on time, will be looking again!”

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“Gifted to my spouse, he was very pleased. Good quality leather, very functional with nice compartments inside.”

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“The man's holdall I purchased is beautiful. The leather is wonderfully soft but sturdy and the item is exactly what I was looking for. It arrived promptly. I have taken 1* away due to the packaging. The item was packed in an inner clear plastic bag, and then the outer packing was two smaller plastic bags that were sellotaped together (each bag fitted either end of the holdall). There was only one strip of sellotape holding the two plastic bags together centrally around the holdall; which then came apart during transit. The inner bag was then also ripped. By some miracle the purchased item has survived intact with no scratches. I am very pleased with the item, but I would have expected the packaging to protect the item and at least be sealed properly. I am very happy with purchase and will buy from Lakeland Leather again; but I thought "luxury" items would have better protective padding. The delivery driver/postman was worried about the condition of the parcel too.”

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“I received my order very quickly and am very impressed with the quality of the jacket”

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“Excellent products, great speedy delivery service. Would but from here again. :-)”

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“Love my leather bag, just what I wanted and at a great price and fast delivery”

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“Lakeland Leather give a great service, the slipper boots were just what I wanted, at a good price and were delivered the next day. I had need to phone to check that I'd ordered the right size and spoke to a pleasant member of the team who quickly found and confirmed my order. I'm very pleased with the slipper boots, they are well made and good quality and are very snuggly. Thank you.”

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“Lovely soft leather. Very good quality for the price. This is my second lakeland leather bag and I love them both. X”

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“After looking for a leather jacket at a local retailer and being disappointed at them not having the right size, I made a note of the manufacturer because of the nice quality. At Home I went onto Lake Land Leather Web site where I looked through a lot bigger range. I picked the style and size, placed the order, 36 hours later I received a top quality product at a very reasonable price. Thank you.”

Helpful Report

“After delivery problems, in no way due to Lakeland Leather, but stressful nonetheless, the eventual arrival of the Messenger Bag I had purchased, more than made up for the incident. The item is even better than I'd hoped for !! Beautiful quality, exceptional workmanship and I'm totally thrilled with it. THANK YOU Lakeland Leather, and also thanks to Paul & Peter, two company members I spoke to on the phone, and who were so kind and helpful...”

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“The jacket was ordered for our daughter as a Christmas present and it looks very nice. I'm sure she will be very pleased with it.”

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“I ordered a handbag to match my boots. It came swiftly but unfortunately, on this occasion, the colour didn't match. I loved the bag and bought a navy one instead. The quality is beautiful. I returned the one bag and before I knew it the money was back in my account. This company deserves recognition for a top quality company. I will be using them again.”

Helpful Report

“Used the leather garment restorer. Hard work, but it did a good job in improving the feel and appearance of a well worn jacket.”

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“Ordered a leather jacket, quality is excellent, delivered within a couple of days of ordering.”

Lakeland Leather 5 star review on 10th December 2022

Helpful Report

“Returned the shoe as it was too loose for my feet especially around the ankles. Boots looked good and it was a shame they didn’t fit better.”