Lafantine.com Reviews

4.86 Rating 798 Reviews
96 %
of reviewers recommend Lafantine.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Lafantine.com Reviews

About Lafantine.com:

Lafantine.com is one of Europe's leading distributors of top skin care and hair care brands at low prices

Visit Website

Phone:

03334 568 568

Email:

enquiries@lafantine.com

Location:

56 Friar Street

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Been happy to shop with Lafantine for many years but the VAT deduction when buying outside UK is not transparent. Sadly the savings are no more attractive - expensive postage doesn't help. Fast delivery and answer from customer service!
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Thanks for your review. we have spoken since and highlighted how to get free shipping to the EU.
odering is great. delivery far to long!
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unfortunately the seal was gone from the moisuriser and the box damaged.
Helpful Report
Hello, We are sorry that you have received your package damaged. We are more than willing to replace the product if returned unused. Damage to the outer box is rare but does happen occasionally and we constantly strive to find ways of preventing this without over-packaging. With regards to the seal, it is unlikely that there was one there in the first place. Dermalogica provides security seals on some products but not all. It is also the case that Dermalogica seals the top part of the box, but not the bottom. We have no control over this, however, the impact on clients is nil, as when purchasing from Lafantine you can rest assured that you are buying a genuine, fresh and unopened product from an authorised stockist. We value all feedback, so thank you for helping us. Also once again I apologise for any inconvenience caused. Terri Director
Usually good but my parcel “express delivery” has taken a week to arrive
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I'm stil waiting for my item to arrive since the 23th december 2016 whene I've purchased my order. And this is more than 15 days I was supposed to wait. I hope it will arrive next week
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I didn't receive all my order and emailed last week and haven't heard back yet ,not very impressive
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Lafantine.com is rated 4.86 based on 798 reviews