Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,214 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 18th February 2026

Gary Hill

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my purchase. They were delivered the day after I ordered them, they are sturdy but manageable for a small person like me and have had lots of use already.”

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Posted 3 years ago

Good Afternoon Ann, thank you for taking the time to leave us a review, we are glad to hear you are delighted with your purchase, that they are sturdy but manageable and that they arrived quickly. Should you have any future access enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Very good service”

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Posted 3 years ago

Hi Donna, thank you for your review. We are really happy to hear you feel you had very good service. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Very easy to do business with. Always reply to my questions in a timely manner”

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Posted 3 years ago

Hi Stephen, thank you for taking the time to leave us a review. We are really pleased to hear you feel it is easy to do business with us and that we respond to questions and queries within a timely manner. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Prompt deluvery”

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Posted 3 years ago

Hi Adam, thank you for taking the time to leave us a review. We are pleased to hear your delivery arrived quickly. If you have any future enquiries please don't hesitate to contact us.

Posted 3 years ago

“Great service - got exactly what l wanted - a second handle for our pull down attic ladder. Would use this company again”

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Posted 3 years ago

Hi Pauline, thank you for taking the time to leave us a review. We are pleased to hear you are happy with the product and also the service received. Should you have any future enquiries please don't hesitated to get in touch.

Posted 3 years ago

“Just what we needed . Looked on the internet for a long ladder, and the Ladderstore came up. They had the length required and was the cheapest out there. Strong, Safe, cheap and delivered in a couple of days.”

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Posted 3 years ago

Hi Debbie, thank you for taking the time to leave us a review, we are pleased to hear it is just what you needed and that they are strong, safe, competitively priced and that they were delivered in a timely manner. Should you have any further enquiries please don't hesitate to contact us.

Posted 3 years ago

“Always helpful and able to assist with any enquiry”

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Posted 3 years ago

Good Afternoon, Thank you for taking the time to leave us a review. We are pleased to hear you feel we are always helpful and able to assist with any enquiries. Our customer service team are always here to help. Thank you again.

Posted 3 years ago

“Bought cat ladder kit to attach to my aluminium ladder. Seems quite strong managed to get onto my roof to remove moss, then spray with moss killer. Kit took 20 minutes to assemble I am sure it would be quicker the next time.”

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Posted 3 years ago

“A no hassle purchase very happy”

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Posted 3 years ago

Good Afternoon Kevin, thank you for your feedback on Ladderstore, we are pleased to hear your experience with us was no hassle and that you are happy. Many thanks.

Posted 3 years ago

“I have had this ladder now for a year and I have to say it has been so Useful. I use both inside and outside for decorating repairs et cetera I find it extremely safe and it is easy to manoeuvre. It means I can be a bit more independent as an OAP.”

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Posted 3 years ago

“The whole experience was painless and easy. Soon found what I wanted, quick to order and quick delivery.”

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Posted 3 years ago

Good Morning Kevin, thank you for leaving us a review. We are pleased to hear that your experience with Ladderstore was easy and that you found what you required, ordered it easily and quickly and that the delivery was also quick. Should you have any future access enquiries please don't hesitate to get in touch. Thank you again!

Posted 3 years ago

“Great service and product. Ladder arrived promptly, as scheduled.”

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Posted 3 years ago

Good Morning Stephen, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service and the product and that the ladder arrived promptly. Should you have any future access enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Excellent product and delivery time!”

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Posted 3 years ago

Good Morning John, Many thanks for taking the time to leave us a review. We are pleased to hear you are happy with the product and the delivery turnaround. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Excellent service, excellent prices.”

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Posted 3 years ago

Hi Michael, thank you for taking the time to leave us a review, we are really pleased to hear you were happy with our service and prices and that you felt they were excellent. Should you require anything else please don't hesitate to get in touch!

Posted 3 years ago

“Definitely going to order from them in the future. Good service on a competitive price”

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Posted 3 years ago

Hi, thank you for taking the time to leave us a review, we are really pleased to hear you felt we had good service and our prices were competitive. Should we require anything else please don't hesitate to get in touch.

Posted 3 years ago

“The staff at Ladderstore were very helpful and friendly. They updated me regularly on my order. Great service and woud highly recommend them.”

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Posted 3 years ago

Good Afternoon Susie, thank you for taking the time to leave us a review. We are really pleased to hear you found our team helpful and friendly and that they kept you in the loop with regards to your order. We are pleased you are happy with the service and thank you for your recommendation. Should you require anything else please don't hesitate to get in touch.

Posted 3 years ago

“Spot on Thanks, It was what I wanted and delivered promptly.”

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Posted 3 years ago

Good Afternoon, thank you for taking the time to leave us a review. We are pleased to hear that the product is what you wanted and that it was delivered promptly. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 years ago

“Great choice of products, website very informative and easy to navigate. Fast delivery. Highly recommend.”

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Posted 3 years ago

Good Afternoon, thank you for taking the time to leave us some feedback. We are pleased to hear that you felt we have a great choice of products and that the website was informative & easy to navigate. We are also glad to hear you felt our delivery was fast. Should you have any future enquiries please don't hesitate to get in touch. Thank you for your recommendation.

Posted 3 years ago

“Decent ladder quick delivery thanks”

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Posted 3 years ago

Hi Ajmal, thank you for taking the time to leave us a review. We are pleased to hear you felt the ladder was decent and that the delivery was quick. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 years ago

“I rate Ladderstore 5 out of 5 for their sale of loft door catch and pole. Many thanks Robert Terry Hobson”

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Posted 3 years ago

Hi there Terry, thank you for taking the time to leave us a review. Firstly thank you for your order, we are pleased to hear that the sale went smoothly and that you received the Loft door, catch and pole. Should you have any further enquiries please don't hesitate to get in touch.

Posted 3 years ago

Ladderstore is rated 4.5 based on 1,214 reviews