Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.51

4.5 Rating 1,188 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Tell us how Ladderstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, delivered quickly, so all good!”

Helpful Report

Posted 7 years ago

“first class service from point of order until completion will use you again thankyou”

Helpful Report

Posted 7 years ago

“The advisor on the phone was helpful and polite. The delivery was efficient. The item is just as was hoped for. Many thanks.”

Helpful Report

Posted 7 years ago

“Very helpful and great service. They know their stuff on ladders”

Helpful Report

Posted 7 years ago

“Really helpful company, brilliant customer service, my builders really very pleased with the ladder. Delivered within a day or two. Very pleased and have recommended Ladderstore to friends and family.”

Helpful Report

Posted 7 years ago

“After years of having a problem with my loft ladder due to worn out clips after finding ladderstore online and having free delivery I ordered the parts and was pleased with how quickly the parts came and solved my problem many thanks”

Helpful Report

Posted 7 years ago

“Prompt service, best price for a product that is hard to get with any sort of reduction.”

Helpful Report

Posted 7 years ago

“Quick and efficient service. Product arrived on time.”

Helpful Report

Posted 7 years ago

“Ordered online, delivered on time, good product as advertised.”

Helpful Report

Posted 7 years ago

“I ordered 2 sets of the wrong size ladders! Ladderstore, didn’t made a fuss, they changed them quickly, and didn’t try to rip us off in delivery fees. The delivery men we’re friendly and helpful. Will buy from them again.”

Helpful Report

Posted 7 years ago

“The ladder i ordered is of very good quality and the delivery was on time..also the competative price was a big plus.”

Helpful Report

Posted 7 years ago

“A FIRST CLASS SERVICE PLUS A QUALITY PRODUCT.”

Helpful Report

Posted 7 years ago

“They had the parts I was looking for quick delivery excellent service”

Helpful Report

Posted 7 years ago

“Good service, good prices, good products”

Helpful Report

Posted 7 years ago

“Excellent service, knowledgeable staff and brilliant product. Perfect”

Helpful Report

Posted 7 years ago

“This ladder looks great and works really well. We both feel really safe on it.”

Helpful Report

Posted 7 years ago

“Fast, friendly service. The ladder wasn’t cheap but you certainly get what you paid for. I would never go into our loft with out old ladder but now it’s not an issue, feels very safe and secure - no wobbling as you climb up.”

Helpful Report

Posted 7 years ago

“The product - an aluminium step ladder - was delivered promptly and is of an excellent quality. Very happy.”

Helpful Report

Posted 7 years ago

“Excellent ladder delivered in very good time at a very good price.”

Helpful Report

Posted 7 years ago

“Perfect for the job , excellent quick delivery Thankyou”

Helpful Report

Posted 7 years ago

Ladderstore is rated 4.5 based on 1,188 reviews