Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,163 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your order system needs an overhaul it cost me two Ladders when I wanted one”

Helpful Report

Posted 7 years ago

“Ladder arrived damaged. Two opposing corners crushed but damage wasn't visible underneath packaging.”

Helpful Report

Posted 7 years ago

Good Morning, Sincere apologies that the item was sustained some damage whilst in transit. We do ask that all damages are reported as soon as possible and offer a 30 day period to report these. Unfortunately on this occasion it was four months down the line that this was reported so we were unable to do a straight swap. Many apologies we could not be of more help on this occasion.

Posted 7 years ago

“THE LADDERS TOOK AROUND TEN WEEKS FOR DELIVERY, I HAD TO PURCHASE TWO MORE SETS FROM ELSEWHERE WHILE WAITING.”

Helpful Report

Posted 7 years ago

Good Afternoon, Sorry to hear you had trouble with this delivery. I can see from this side that there were multiple delays getting this item in as it was not a standard product. Apologies for any inconvenience caused and hope we can regain your confidence. Kind Regards Ladderstore

Posted 7 years ago

Ladderstore is rated 4.5 based on 1,163 reviews