Labels Zoo Reviews

4.78 Rating 517 Reviews
94 %
of reviewers recommend Labels Zoo
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Customer Service
Communication Channels
Telephone, Email
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I didn't receive the item I ordered
Posted 1 week ago
Many thanks for your review and the free sample order placed with us. We send our free samples out via Royal Mail postal service so unfortunately we cannot track delivery. I will send some more samples first class post. Best wishes ZK
Posted 1 week ago
Order of samples - not received after 9 days. Not a good start!
Posted 3 months ago
I'm appalled my order did not even come
Posted 8 months ago
Hi Ryan, many thanks for ordering via our free sample service. As these are free samples we send via Royal Mail un tracked. I know given the current circumstances Royal Mail are experiencing delays. I'm happy to send you some more samples in case the original package has been lost. I'm very sorry that the service hasn't been up to our usual standard however if you have any issues in future please do contact our customer service team who will do their very best to help.
Posted 8 months ago
You sent me blank labels 🏷 just binned them! Very disappointed πŸ˜” won’t be purchasing now!!
Posted 9 months ago
Hi, many thanks for ordering using our free samples service. I'm sorry that you are disappointed with what you have received, all of our integrated and printer labels are plain, we identify them using animals to help people remember which label they use.
Sorry for an y confusion.
Posted 8 months ago
rating based on Tuffnells service...still not received the parcel and been trying to for a few days! ~RUBBISH!!!!
Posted 5 years ago
We are really sorry that you have not received your delivery and fully understand your frustration. Tuffnells have advised that they attempted delivery on three occasions and they will now deliver to the alternative address you have provided.
Posted 5 years ago
I chose the giraffe labels these turned up just a plain label? Nothing on at all very disappointed
Posted 5 years ago
We're sorry you were disappointed with your free samples. We try to make it clear on every product page that our integrated and printer labels are all plain labels. The animal associated with each product is simply the product name.
Posted 5 years ago
Order not even shipped and was promised to be delivered next day
Posted 6 years ago
We're very sorry to hear you weren't pleased with our service over Christmas period.

You placed you order on the 28th , and as the message on our Homepage stated, we only had 'a skeleton crew of zookeepers in on the mornings of the 29th, 30th and 2nd to take calls'. This message also mentioned that we 'planned to make shipments on the 30th and 2nd'.

We did make the shipment on the 30th as planned on a next day service and we expected the goods to be delivered to you on New Year’s Eve. This clearly did not happen and I see from the Carriers Tracking that you have since refused delivery on the 2nd. We will of course make a full refund.


The Zookeeper
Posted 6 years ago
I received a packet of blank labels but ordered them with the bird picture.

There was a sample label on the envelope which was correct, but the contents were just plain labels.
Posted 6 years ago
We’re very sorry to hear you were disappointed with the free sample you received.

All our Integrated and Printer Labels are blank sheets. The animal image that appears on the diagrammatic representation of our products is simply a visual reminder of the product name rather than a picture that actually appears on the sheet.

The product you select states that it is ‘Ideal for printing your packing note or invoice and despatch label in one go’. The 3 actual images of the product, that give examples of how it can be used, clearly show the product with no pre-printed bird image.

Once again, we’re very sorry to hear you were disappointed with the free sample you received. We will review the site layout to ensure that it is clear to all visitors that our labels do not contain images of animals; hopefully this will avoid any further confusion.


The Zoo Keeper
Posted 6 years ago
I wish I could say more than the fact that I haven't received any items and its been 3 weeks. Dissapointed.
Posted 6 years ago
We are sorry you are disappointed. We offer free samples for potential customers to check the quality of our products and compatibility with their requirements.
As a small company were unable to meet your request for 15 different samples. We tried to contact you to better assess your requirements; allowing us to send out samples relevant to you. Unfortunately we were unable to make contact. If you would like give us a call on 0800 707 6567 to discuss your requirements I’m confident we will be able to get the correct samples out to you very quickly.


The Zoo Keeper
Posted 6 years ago
Labels Zoo is rated 4.78 based on 517 reviews